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Billing Specialist

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Billing Specialist

Job Code:  226495
Facility: Arbour Hospital
Travel Involved: None
Job Type: Full Time
Job Level:  Experienced (Non-Manager)
Minimum Education Required: High School or equivalent 
Skills: Banking/Financial -> Client Service
Health Care -> Behavioral Health
Category: Accounting/Finance
FTE: 1.0
Position Summary:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.


Arbour Hospital, a 118 bed (106 Adult/12 Adolescent) private psychiatric facility located in Boston’s Jamaica Plain neighborhood; the hospital also manages a unit in Quincy. Arbour Hospital is accredited by The Joint Commission and licensed by the MA Department of Mental Health. 

Position Summary:

Arbour Hospital currently has a Billing Specialist position available. A part of the business office for the hospital system, the billing specialist is a integral part of the billing team. Providing a comprehensive range of billing and collections services, and is responsible for accurate and timely billing of claims. This is a full-time, benefit eligible, 37.5 hours per week position.

RESPONSIBILITIES: (include, not limited to)

Accurately prepares bills daily and submits them timely via paper or Electronically. Verifies receipt of bill to avoid timely filing denials. Reviews patient folders for completeness of patient insurance information and proper signatures. Verifies that computerized insurance documentation is up to date and accurate continuously throughout the accounts receivable process. Consistently completes edits on a daily basis. Performs end of day report functions, and performs purges every 90 days.

Prioritizes follow-up on accounts as appropriate, but no less than every 30 days. Reviews EOBs for proper payment, documents any denials and resolves denied amounts on a timely basis. Ensures bad debts and denials are presented for write-off timely, with all completed supporting documentation.

Documentation Accuracy:
Maintains documentation on all third party billing contract rates and procedures. Ensures proper contractual discounts and codes are used to net accounts receivable. Documents notes completely and concisely regarding follow up activity, while keeping organized paper documentation. Performs other duties or tasks as assigned.


The following are the minimum job requirements for the Billing Specialist position:


Education: High school diploma or equivalent. Associates or Bachelors Degree preferred.

Experience: Two years Medical and/or behavioral health billing and collection experience. Must have knowledge of Insurance billing (Blue Cross/Medicare/Medicaid, etc...)

Technical Skills: Proficiency in Microsoft Office programs and other office equipment. Familiarity with Med Series 4, EMDEON, and Electronic Medical Billing desirable.

Age and Disability: Must possess knowledge and skills necessary to interact compassionately and appropriately with patients and families of the mentally ill.

Other: Possess excellent verbal and written communication skills. Diplomacy and discretion are essential, as well as excellent organizational skills and the ability to prioritize multiple projects. Professional demeanor and appearance.


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