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Broker Agent Service Specialist – St. Petersburg, FL

UnitedHealth Group


Location:
St Petersburg, FL
Date:
08/18/2017
2017-08-182017-09-16
Job Code:
1770269
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Job Details


Broker Agent Service Specialist – St. Petersburg, FL(Job Number:724099)
Description

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

 

The Broker Agent Service Specialist will be responsible for the installation of assigned accounts, including, but not limited to: structure building and billing set up, structure revisions, researching and resolving structure issues, database loading, and preparation of plan materials such as administrative documents and customer education materials. This position is also responsible for overall employer contract loading using various databases and / or source documents.

 

Primary Responsibilities:

  • Auditing contract loads for adherence to quality measures and reporting standards
  • Researching errors by comparing Account Management documentation against multiple internal systems

  • Analytical and Researching techniques to trend or quantify projects

  • Preparing, processing, and maintaining new group installation and renewals

  • Responding to member eligibility or group questions and verify enrollment status

  • Reconciling reports and group set up discrepancies, as well as analyzing transactional data and submitting retroactive eligibility changes

  • Research and respond to all claims processing inquiries from Client Management, Clinical, and other internal departments

  • Perform claim testing to ensure accurate claim adjudication

  • Conduct installation of assigned accounts, including, but not limited to: structure building and billing set up, structure revisions, researching and resolving structure issues, database loading, and preparation of plan materials such as administrative documents and customer education material

  • Overall employer contract loading using various databases and/or source documents. May research installation issues and develop customer specific resolutions which may include auditing contract loads for adherence to quality measures and reporting standards

  • Perform other duties as assigned


Job Broker / Outside Agent Service
Primary Location US-FL-St Petersburg
Other Location 
Organization E&I Student Resources
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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