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Business Development / Community Relations Director - (15579)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Business Development / Community Relations Director - (15579)

Job Details

Business Development / Community Relations Director - (15579)

Facility Name
Dover Behavioral Health System
DOVER, DE 19901 US (Primary)
Career Area
Business Development
Job Description

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Dover Behavioral Health is a mental health facility located in Dover, DE. Our treatment center provides mental health and addiction treatment services to individuals from Delaware, Maryland, and most other states throughout the US. Our experienced, caring professionals are the heart of what we do, providing superior inpatient and outpatient behavioral healthcare services for adolescents and adults. We provide consistent attention to our patients and are responsive to their individual needs. Our treatment programs are tailored to the needs of each patient and are developed and implemented through a collaborative, multidisciplinary approach that combines the skill and expertise of our healthcare professionals. All who turn to us for assistance will find a helping hand and a compassionate heart.

Dover Behavioral Health System is seeking dynamic and talented Business Development Director. The incumbent will be responsible for the overall leadership, administration, coordination and evaluation of the community relations and marketing initiatives for the Hospital.

Key Responsibilities include:

  • Identify and oversee the development of the community relations programs necessary to meet the key mental health and substance abuse treatment needs of the community
  • Develop and implement strategic marketing and referral initiatives to generate a continuous flow of admissions to meet the census goals of the hospital and build the Dover Behavioral Health brand in the community
  • Perform personnel management duties including recruiting and retention, providing department orientation and training, completing performance evaluations, competency assessments, etc.
  • Supervise direct staff to ensure effective utilization of referral services and community relations opportunities including scheduling employees, identifying and addressing training needs and implementing a system of on-going employee performance monitoring
  • Serve as member of the senior management team and adding value to the strategic direction of the hospital as a clinical expert
  • Establishes departmental goals, standards and procedures that align with the Hospital and company’s strategic direction
  • Gather, analyze and report monthly facility clinical data to the Quality Council, Medical Executive Committee, Board of Trustees, Patient Safety Council, etc.
  • Serve as department fiscal manager and adhering to FTE standards; Meet or exceed budget for assigned programs
  • Initiates, develops and maintains relationships with community providers and stakeholders in support of the clinical needs of the community
  • Develop and implement policies and procedures ensuring program quality improvements and meeting all regulatory standards including The Joint Commission and state agencies
  • Maintain working relationship with physicians, allied health professionals, patient families and referral sources

This opportunity provides the following:

  • *UHS is Challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • A Competitive Total Compensation Package 
  • Excellent Medical, Dental, Vision and Prescription Drug Plan 
  • 401k plan with company match and Stock Options
  • Generous Paid Time Off and flexible scheduling
  • Tuition Reimbursement 
  • Licensure and CEU Assistance, including onsite trainings!
Job Requirements

Minimum of a Bachelors’ degree in Marketing, Sales or other relevant field with a minimum of seven years of experience in management preferably in behavioral health or medical field; Strong oral communication skills and an ability to communicate at a level appropriate to the audience, strong presentation skills, and  creativity in developing marketing methods to effectively deliver the service message to referral sources; Valid driver's license with a clean driving record and dependable transportation

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