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Business Development Representative - (16626)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Business Development Representative - (16626)

Job Details

Business Development Representative - (16626)

Facility Name
The Ridge Behavioral Health System
LEXINGTON, KY 40509 US (Primary)
Lexington, KY US
Career Area
Support & Entry Level
Business Development
Job Description

About Universal Health Services:


One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.  Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.  Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.


About The Ridge:


The Ridge Behavioral Health System is seeking a dynamic and talented Business Development Representative. Located in Lexington, KY, the heart of the Bluegrass, The Ridge Behavioral Health System offers a healing environment that is reassuring to a patients’ sense of security and confidentiality. Dedicated to excellence, The Ridge Behavioral Health System is accredited by the Joint Commission on Accreditation of Healthcare Organizations, as a licensed, 110-bed hospital, providing psychiatric (mental health) and chemical dependency (drug & alcohol rehabilitation) services to children, adolescents and adults. Inpatient care is provided on a 24-hour basis, seven days a week. Outpatient and partial hospitalization services are provided on a six-day per week basis, days and evenings. Care is provided according to an established code of ethical conduct and strict adherence to patient rights. The Ridge Behavioral Health System is owned and operated by Universal Health Services. For more information, visit our website at


Position Summary:


The Business Development Representative must operate within the framework of a strategic marketing plan, must be able to target potential referral sources in his/her assigned territory, and have the ability to develop and sustain relationships with referral sources, patients and their families, and the community at large.  Requires the ability to drive throughout the State of Kentucky (and adjoining states if necessary) and market the behavioral healthcare services provided by The Ridge BHS.  Must be willing to spend up to 100% of his/her time on the road.  Must be able to communicate accurately with all stakeholders – both internal and external.  Must be able to maintain confidential patient information.  Has the capability to conduct screenings in Nursing Homes/Assisted Living facilities when needed or scheduled and/or as directed by the Director of Business Development.


Position Specific Competencies:


  • Provides screenings at Nursing Homes/Assisted Living facilities as requested.
  • Successfully screens the patient at a Nursing Home/Assisted Living facility and communicates the outcome to referral source, client, family, and unit.
  • Is consistently able to overcome objections and skepticism.
  • Successfully communicates referral source issues to administration. 
  • Implements solutions to and promotes cooperation among all parties to meet customers’ needs as revealed by effective probing.
  • Demonstrates effective closing skills.
  • Provides follow-up service and implements service oriented action plans responsive to customer needs.
  • Facilitates positive and accurate communication.  Encourages cooperation and utilizes problem solving skills to build and secure relationships between the hospital, the referral source, the patient, their family and the community.
  • Effectively implements viable action plans responsive to needs.
  • Demonstrates skills in building initial rapport with clients.
  • Makes set number of contacts based on market potential, distance, and productivity.  Contact expectations:  averaging 8 contacts per day.
  • Demonstrates skills in identifying and building a strategic marketing plan to target the most viable potential referral sources within particular target market(s); effectively incorporates relevant research findings (e.g. demographics, referral patterns) in identifying contacts.
  • Stays updated on program information regularly, asking appropriate questions and communicating interests or concerns of referral sources. 
  • Demonstrates ability to communicate program changes and concepts to referral sources. 
  • Utilizes strategic marketing plan as a tool in establishing calls and related sales activity for each month.
  • Uses effective time management techniques in implementing strategic marketing plan on a daily basis; organizes call and assessment activity logically, maximizing time available.
  • Anticipates changes or trends in target market and utilizes this information in developing and modifying marketing plan.
  • Provides useful procedural suggestions to supervisor regarding referral source communication, assessments, and marketing activities that result in effective referral development.
  • Utilizes administrative and clinical staff in making calls, including facilitating contact, probing for information, procuring commitments, verifying call viability, and following-up on contacts and referral grievances, assessment requests.
  • Incorporates COS techniques into selling and relationship development.
  • Joins and participates in local organizations that support efforts within particular target markets.
  • Is receptive and non-defensive toward feedback and training recommendations; follows-up and adjusts promptly to supervisor’s training recommendations.
  • Possesses the knowledge of insurance concepts, major payers, current rates, and managed care issues affecting the hospital and client.
  • Utilizes a basic understanding of other departments and hospital processes that support the utilization of the continuum of care.
  • Responds openly and is supportive of changes in the facility and the department.


This opportunity provides the following:


  • *UHS is Challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401k plan with company match
  • Generous Paid Time Off


UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.


UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.



Job Requirements

Job Qualifications:



  • Associates degree in marketing, business, nursing, psychology, counseling, or a related field is required. 


  • At least one year experience in marketing and behavioral healthcare is required. 


  • None.

Other Skills

  • Must have strong written and oral communication skills. 
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