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Business Development Representative

Universal Health Services


Location:
LEXINGTON, KY
Date:
03/24/2017
Job Code:
223667
Universal Health Services
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Job Details





Business Development Representative

Job Code:  223667
Facility: Ridge Behavioral Health System
Location: LEXINGTON, KY US Southern
Region: Southern
Travel Involved: None
Job Type: Full Time
Job Level:  Experienced (Non-Manager)
Minimum Education Required: Bachelor's Degree 
Skills: Health Care -> Behavioral Health
 
Category: Marketing/Advertising
FTE: 1.0
Position Summary:

Universal Health Services, Inc. (UHS) knows what it takes to lead, inspire and succeed. One of the nation’s largest and most respected hospital companies, UHS owns and operates through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

UHS built an impressive record of achievement and performance, steadily growing from a startup company with zero revenue into a Fortune 500 corporation with annual revenue that exceeds $8 billion. The company's operating philosophy has proven to be effective: Build or acquire high quality hospitals in rapidly growing markets, then invest in the people and equipment needed to allow each facility to thrive and become a dominant healthcare provider in its community.

Headquartered in King of Prussia, PA, UHS ranks on the Fortune 500 list of America's largest corporations with over 74,000 employees, and is consistently listed among Fortune's "Most Admired Companies” and one of the 30 Most Meaningful Companies To Work For in America by Business Insider.

The Ridge Behavioral Health System is seeking a dynamic and talented Business Development Representative.

Located in Lexington, KY, the heart of the Bluegrass, The Ridge Behavioral Health System offers a healing environment that is reassuring to a patients’ sense of security and confidentiality. Dedicated to excellence, The Ridge Behavioral Health System is accredited by the Joint Commission on Accreditation of Healthcare Organizations, as a licensed, 110-bed hospital, providing psychiatric (mental health) and chemical dependency (drug & alcohol rehabilitation) services to children, adolescents and adults. Inpatient care is provided on a 24-hour basis, seven days a week. Outpatient and partial hospitalization services are provided on a six-day per week basis, days and evenings. Care is provided according to an established code of ethical conduct and strict adherence to patient rights. The Ridge Behavioral Health System is owned and operated by Universal Health Services.

The Business Development Representative must operate within the framework of a strategic marketing plan, must be able to target potential referral sources in his/her assigned territory, and have the ability to develop and sustain relationships with referral sources, patients and their families, and the community at large. Requires the ability to drive throughout the State of Kentucky (and adjoining states if necessary) and market the behavioral healthcare services provided by The Ridge BHS. Must be willing to spend up to 100% of his/her time on the road. Must be able to communicate accurately with all stakeholders – both internal and external. Must be able to maintain confidential patient information. Has the capability to conduct mobile assessment when needed or scheduled and/or as directed by the Director of Business Development.

Essential Responsibilities Include, But Not Limited To:

Provides mobile assessments as requested. Manages the time request personally or by securing support. Solicits mobile assessment opportunities determined by bed availability or immediacy.
• Successfully assesses and communicates the outcome to referral source, client, family, and unit..
• Implements solutions to and promotes cooperation among all parties to meet customers’ needs as revealed by effective probing.
• Demonstrates effective closing skills.
• Provides follow-up service and implements service oriented action plans responsive to customer needs.
• Facilitates positive and accurate communication. Encourages cooperation and utilizes problem solving skills to build and secure relationships between the hospital, the referral source, the patient, their family and the community.
• Demonstrates skills in building initial rapport with clients.
• Makes set number of contacts based on market potential, distance, and productivity.
• Demonstrates skills in identifying and building a strategic marketing plan to target the most viable potential referral sources within particular target market(s); effectively incorporates relevant research findings (e.g. demographics, referral patterns) in identifying contacts.
• Stays updated on program information regularly, asking appropriate questions and communicating interests or concerns of referral sources.
• Demonstrates ability to communicate program changes and concepts to referral sources.
• Utilizes strategic marketing plan as a tool in establishing calls and related sales activity for each month.
• Uses effective time management techniques in implementing strategic marketing plan on a daily basis; organizes call and assessment activity logically, maximizing time available.
• Anticipates changes or trends in target market and utilizes this information in developing and modifying marketing plan.
• Provides useful procedural suggestions to supervisor regarding referral source communication, assessments, and marketing activities that result in effective referral development.
• Utilizes administrative and clinical staff in making calls, including facilitating contact, probing for information, procuring commitments, verifying call viability, and following-up on contacts and referral grievances, assessment requests.
• Incorporates COS techniques into selling and relationship development.
• Joins and participates in local organizations that support efforts within particular target markets.
• Possesses the knowledge of insurance concepts, major payers, current rates, and managed care issues affecting the hospital and client.

 
Requirements

Education
• Bachelor’s degree in psychology, counseling, or a related field is required.
Experience
• At least one year experience in marketing and behavioral healthcare is required.
Certifications/Licensure
• None.
Other Skills
• Must have strong written and oral communication skills.

This opportunity provides the following:
• Challenging and rewarding work environment.
• Growth and development opportunities within UHS and its subsidiaries.
• Competitive Compensation, Paid Time Off, and Benefits.

EOE/Minorities/Females/Vet/Disability

DISCLAIMER
The Ridge Behavioral Health Systems, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity.  All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.


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