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Business Operations Analyst - East Coast Telecommuter

UnitedHealth Group

Charlotte, NC
Job Code:
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Job Details

741416 Business Operations Analyst East Coast Telecommuter

Business Operations Analyst - East Coast Telecommuter (741416)

Position Description

Our sights are set high, but our capacity is even higher. Which is a good thing when you're out to change the world. We've got five-star teams who know how to crack the toughest challenges out there. As a critical member of our Business Operations team, you will help rewrite the future of UnitedHealth Group. Here, your analytical and technical skills will help us with our mission of helping people live healthier lives. Take this opportunity to make a real impact and help us make the health system work better for everyone.

As a Business Operations Analyst, you will be responsible for designing and delivering analytics which will drive flawless execution of the Prospective Programs suite of services. The ideal candidate for this position has analytical skills and is interested in developing a suite of reports that will drive enhanced operational performance and identification of outliers and opportunities for improvement. 

You’ll enjoy the flexibility to telecommute* from anywhere on the U.S. East Coast as you take on some tough challenges.

Primary Responsibilities:

  • Development of reports to monitor operational performance, program compliance and other metrics that demonstrate, and contribute to, program value and outcomes

  • Assist in the development of a system to Intake, track and manage Exceptions requests

  • Work collaboratively with team members to provide oversight of the day to day business operation

  • Provide data to support business decisions and key program policies

  • Communicate identified errors/discrepancies/anomalies to management; make recommendations when deficiencies are identified

  • Perform additional tasks / responsibilities as assigned or required

Required Qualifications:

  • Bachelor's Degree in Business, Statistics, Mathematics, related field or 7 years equivalent work experience
  • Expert level of proficiency with Structured Query Language (SQL)
  • 5+ years of progressive professional experience with emphasis in analytics, program performance monitoring or other analytical functions i.e. data analysis, business intelligence, data mining, data warehousing
  • Advanced proficiency with MS Excel
  • Demonstrated presentation skills/reporting data to business leaders
  • Demonstrated intellectual curiosity; Possess investigative and analytical skills with the ability to identify and clearly articulate key risks and issues
  • Self-starter with excellent organizational skills and attention to detail

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   


Job Keywords:  Business Operations, Business Operations Analyst, analytics, operational performance, Structured Query Language, SQL, healthcare, Telecommute, Remote, Work from Home, Charlotte, NC, North Carolina, East Coast

Job Details

  • Contest Number741416
  • Job TitleBusiness Operations Analyst - East Coast Telecommuter
  • Job FamilyBusiness Operations
  • Business SegmentOptumInsight

Job Location Information

  • Charlotte, NC
    United States
    North America
  • Other LocationsOrlando, FL

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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