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Business Operations Coordinator - Eden Prairie, MN

UnitedHealth Group


Location:
Eden Prairie, MN
Date:
12/14/2017
2017-12-142018-01-12
Job Code:
743022
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Job Details

743022 Business Operations Coordinator Eden Prairie MN

Business Operations Coordinator - Eden Prairie, MN (743022)

Position Description

Position Description:
 
 
You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.
 
This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.
 
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation and Performance.

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Positions in this function include those responsible for providing process and operational support to the functions within Business Operations Family. Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools. Employees in jobs labeled with SCA must support a Government Service Contract Act (SCA) Agreement.

Primary Responsibilities:
  • Initiate provider contacts for the purpose of collecting medical records and attestations
  • Work with various department protocols to transfer data safely
  • Manage time to ensure all facilities are contacted within business hours
  • Develop subject matter expertise in the Hospital Data Capture process and Medicaid Chart Attestations and Patient Assessment Programs
  • Complete data entry on PHI
  • Perform QA reviews of data entry resources work
  • Educate and assist provider resources in correct EDI submission processes and formats
  • Extensive work experience within own function
  • Work is frequently completed without established procedures
  • Works independently
  • May act as a resource for others
  • May coordinate others’ activities
Required Qualifications:
  • High School Diploma / GED or higher
  • Previous Hospital Service, Provider Service, or Customer Service experience
  • Previous alpha-numeric data entry experience in a production / metrics driven environment
  • Proficiency with Microsoft Excel to perform data entry, sorting, filtering, and working within basic tables
Preferred Qualifications:
  • Medical terminology experience
  • ICD-9 or ICD-10 experience
  • Previous experience in Hospital Billing or Claims Processing
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Business Operations Coordinator, Eden Prairie, Minnesota, Hospital Service, Provider Service, Customer Service, data entry, Products, Metrics, Medical, Billing, Claims

Job Details

  • Contest Number743022
  • Job TitleBusiness Operations Coordinator - Eden Prairie, MN
  • Job FamilyBusiness Operations
  • Business SegmentOptum Operations

Job Location Information

  • Eden Prairie, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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