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Business Operations Coordinator - New Hyde Park, NY

UnitedHealth Group

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Job Details

Business Operations Coordinator - New Hyde Park, NY(Job Number:729911)

Position Description:
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) 

Position Summary Records patient demographic and insurance information in the billing and PAI systems for multiple units. Works on multiple platforms to obtain benefit verification and authorization from insurers to facilitate prompt and appropriate payment for hospital services. Collects payments and educates patients about the Financial Assistance program.

Primary Responsibilities:
  • Utilizes PAI system to complete complex elective, urgent and/or preregistration work lists of accounts
  • Contacts insurers to verify patients insurance benefits, utilizes insurance websites and other means of electronic insurance verification (HDX) to obtain all information necessary for securing patient accounts.(Coordination of benefits, benefit coverage/limits, copay/deductible amounts, and authorization.)
  • Obtains and accurately records patient demographic and insurance information in the hospital’s registration system and PAI to facilitate appropriate billing for multiple units.
  • Secures authorizations for admissions and procedures when necessary.
  • Communicates professionally and courteously with patients and family members while obtaining or clarifying demographic information and/or insurance benefits and/ or financial responsibility.
  • Communicates the Hospitals collection policy and collects self-pay and copay obligations.
  • Utilizes Health Pay 24 to collect payments.
  • Educates uninsured/under insured patients about the financial assistance program.
  • Insures high quality information is recorded in systems at all times

Job Bus Opns General Support
Primary Location US-NY-NEW HYDE PARK
Other Location 
Organization O360 Northwell Front Ops
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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