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Business Process Consultant - BriovaRX Operations - Onsite locations

UnitedHealth Group

Louisville, KY
Job Code:
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Job Details

Business Process Consultant - BriovaRX Operations - Onsite locations(Job Number:707012)

The Specialty Pharmacy Operations Support Team supports the business operation’s pharmacy software application, ScriptMed and other integrated software. Besides operational leaders, the team works closely with the Optum Specialty IT group and the software vendor. The primary focus is on the end user experience to deliver a safe, effective, and efficient patient experience, leading to improved health.


In this role, you will perform as Subject Matter Expert for the design, testing, upgrade implementation and general support of the software application focusing on the strategy and direction of the operations leadership.


Primary Responsibilities:

  • Collaborate with multiple teams to design and enhance system functionality

  • Gather and document business requirements

  • Develop or improve processes related to and involving pharmacy software applications

  • Lead configurations, conversions, enhancements, system UAT (testing and sign off)

  • Design solutions for Legal, Regulatory, and Compliance requirement

  • Accurately document step by step testing requirements and results as required

  • Document issue resolution in dedicated system / format

  • Assist Instructional Design team as a Subject Matter Expert to demonstrate new functionality and ensure processes are documented accurately

  • Perform as Subject Matter Expert for Specialty Pharmacy Operations

  • Assist with maintenance activities within ScriptMed

  • Assist with coaching and training of operations support personnel

  • Provide guidance with roles and permissions Mentor and lead work within the team

  • Respond to and handle escalated issues as applicable

  • Will be required to do projects as assigned

  • Must be able to work occasionally on nights and/or weekends

  • May be required to attend conference as a business liaison or other business departments


You will work onsite at one of the Specialty Pharmacy Opertations OptumRx / BriovaRx sites. BriovaRx – Jeffersonville, IN (Lousiville, KY), Las Vegas, NV,  OptumRx – Overland Park, KS, Carlsbad, CA

Job Business Process & TQM
Primary Location US-KY-Louisville
Other Location US-NV-Las Vegas, US-KS-Overland Park, US-CA-Carlsbad, US-IN-JEFFERSONVILLE
Organization OptumRx Specialty Pharmacy
Schedule Full-time
Number of Openings 2
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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