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Business Process Consultant - Eden Prairie, MN or Wakefield, MA (on-site)

UnitedHealth Group

Eden Prairie, MN
Job Code:
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Job Details

Business Process Consultant - Eden Prairie, MN or Wakefield, MA (on-site)(Job Number:726642)

This position will plan and execute strategic projects and operational excellence initiatives across the enterprise.  The Strategic Initiatives Associate will investigate and analyze problems and identify transformational opportunities. This position will serve as a resource to other Strategic Initiatives Consultants.  Responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools.  This position is also responsible for quality reporting, analysis and audits and for developing plans and programs to support continuous quality improvement using applicable tools.  Management consulting experience is preferable. 

This position will be located in either Wakefield, MA or Eden Prairie, MN


Primary Responsibilities: 

  • Analyze and interpret information to determine value oriented opportunities for improvement
  • Estimate and/or quantify potential benefits, costs, and resource requirements associated with recommended business process solutions
  • Propose recommended solutions following internal processes and methodologies (e.g., Requirements and Solutions Analysis)
  • Summarize and communicate proposed solutions with the appropriate audiences in a manner tailored to their understanding, level, or experience
  • Advise management on transformational opportunities with a focus on measurable benefits
  • Develop deployable strategies and drive the execution from beginning to end
  • Develop and implement metrics to enhance productivity and profitability
  • Responsible for the coordination and completion of projects across various functional areas
  • Monitor effectiveness of implemented solutions and ensure controls are in place
  • Effectively share information and transfer knowledge to key operational stakeholders and clients to ensure flawless delivery post steady state

Job Business Process & TQM
Primary Location US-MN-Eden Prairie
Other Location US-MA-Wakefield
Organization Optum Quality
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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