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Business Systems Analyst - Digital Technologies

Pender, ID
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Job Details

Careers Center - Business Systems Analyst - Digital Technologies

Business Systems Analyst - Digital Technologies

System ID
Relocation Type
Position Type
Open Position

Unit Description


Job Description:

Sodexo IS&T has an exciting opportunity on our Operational Systems team for a Business Systems Analyst supporting our digital initiatives. This position requires a unique individual who understands technology, enjoys selling concepts that challenge status-quo and embraces the challenges associated with working on both North American and Global digital project teams.



  • Participate in, and occasionally lead, requirement gathering sessions with business leaders, subject matter experts and operations teams
  • Document business requirements, project scope and objectives using standard tools and formats
  • Lead support team calls
  • Provide strong analytical thinking and technology knowledge to solve business challenges
  • Review systems, documentation and requirements to determine gaps
  • Oversee small projects and phases of larger projects
  • Track and occasionally coordinate activities of project team members
  • Develop schedules and project plans to ensure timely completion of projects
  • Prepare initial project documentation for Architecture Review Board and IT Steering Committee review
  • Present and explain requirements and scope to both IS&T and business leadership
  • Take on fact-finding tasks with basic direction and minimal supervision


This position is located in Buffalo, NY.



  • BS in Computer Science or MIS, or equivalent experience
  • 1-2 years experience performing business systems analysis or project management
  • Knowledge of digital platforms such as Salesforce, Azure, Heroku
  • Experience working on mobile solution development would be an asset
  • A strong desire to learn new technologies
  • Basic knowledge of agile methodology
  • Exceptional spirit of service
  • Experience with systems documentation tools and formats would be an asset
  • Strong analytical and problem solving skills
  • Excellent communication skills
  • Comfortable communicating with all levels of an organization

Position Summary

Under general supervision, formulates and defines system's scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Functional Experience - 2 years IT and business-related experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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