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Call Center Nurse RN (Full & Part Time) - Future telecommute potential - St. Louis, Missouri

UnitedHealth Group

St. Louis, MO
Job Code:
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Job Details

Call Center Nurse RN (Full & Part Time) - Future telecommute potential - St. Louis, Missouri(Job Number:732206)

There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life's best work. (sm)


Optum Health Care Decision Support is 24/7 inbound call center. We have full & part time positions (5 days a week, 8 hour shifts) available. Day, evening and overnight shifts are available which include 1 weekend day. Holidays are required on a rotating basis. Variety of schedules available! Training, regardless of schedule, will be a full 40 hours per week for 6 weeks, at regular daytime business hours, Monday - Friday onsite in our St. Louis facility.


***This is a work from home position after training has been completed, contingent on meeting all standard quality and performance criteria.***


Primary Responsibilities:

  • We are an inbound call center open 24/7 including holidays
  • Assesses and triages immediate health concerns
  • Identifies problems or gaps in care offering opportunity for intervention
  • Coordinates services and referrals to health programs
  • Provides health education and coaches consumers on treatment alternatives to assist them in best decision making
  • Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost
  • Prepares individuals for physician visits
  • Manages utilization through education
  • Special projects, initiatives, and other job duties as assigned

This position will require active and unrestricted Nursing licensure in multiple US States. Selected candidate must be willing and able to obtain and maintain multiple state licensure. (Application fees and filing costs paid for by UHG)

Job Call Center/Triage
Primary Location US-MO-St. Louis
Other Location 
Organization Optum Ops-PHM Medicare
Schedule Full-time
Number of Openings 15
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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