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CALL CENTER SPECIALIST - (10457)

Universal Health Services


Date:
12/12/2017
2017-12-122018-01-10
Job Code:
10457
Universal Health Services
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Job Details

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Job Details


CALL CENTER SPECIALIST - (10457)

Facility Name
Brentwood Hospital
Location
SHREVEPORT, LA 71106 US (Primary)
Career Area
Support & Entry Level
Category
Admissions
Job Description

The Call - Center Specialist receives intake calls and unplanned individual/ family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an appropriate assessment by intake or referral. Thorough and accurate documentation of calls and other intake related paperwork is a critical component of the job.

Brentwood Hospital is a 200-bed psychiatric and chemical dependency treatment facility located in Shreveport, Louisiana.  Brentwood has served Louisiana, East Texas and South Arkansas for more than 45 years.  We provide quality services to children, adolescents, adults, and seniors.  We help individuals and families achieve optimal mental health, resulting in improved quality of life.  A dedicated professional team provides individualized treatment, meeting the personal needs of our patients in a safe and nurturing environment.

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Mission Statement: To provide superior quality healthcare services that:  PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns.

Job Requirements

This opportunity is available to individuals who excel in people skills and who meet the following requirements:

  • Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field
  • One year of mental health experience or background preferred.

  • Ability to communicate verbally and in writing.

  • Physical agility to manage patients.

  • Able to exert up to 100 pounds of force occasionally

  • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift & grasp

  • Successful completion of Crisis Prevention Intervention (CPI) & CPR within 90 days of employment.

This opportunity offers the following:

  • Challenging and rewarding work environment

  • Growth and Development Opportunities within UHS and its Subsidiaries

  • Competitive Compensation

  • Excellent Medical, Dental, Vision and Prescription Drug Plan

  • 401k plan with company match

 *UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

 

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means

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