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CALL CENTER SPECIALIST - (21032)

Universal Health Services


Location:
DESOTO, TX
Date:
02/16/2018
2018-02-162018-03-17
Job Code:
21032
Universal Health Services
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Job Details

Deltek Talent Management - CALL CENTER SPECIALIST - (21032)

Job Details


CALL CENTER SPECIALIST - (21032)

Facility Name
Hickory Trail Hospital
Location
DESOTO, TX 75115 US (Primary)
Career Area
Support & Entry Level
Category
Admissions, Behavioral Health - Support Staff, Customer Service
Job Description

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Hickory Trail Hospital, a 86-bed behavioral health facility located just south of Dallas, has been providing quality health care to the residents of DFW since 1988. Hickory Trail Hospital provides inpatient and day treatment for children, adolescents, adults, and senior adults. Our professional staff individualizes care to uniquely fit the intensity and severity of each client's case and their family's needs. Because crisis occurs at all times of the day and night, our services are provided 24 hours a day, 7 days a week.


POSITION SUMMARY

The Call Center Specialist is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assist the Care Center Intake, Coordinators, Registered Nurses and Director with coordinating assessments and insurance information. Ensuring all of the data is updated in real time. Work with Admission Clerk to ensure smooth transition into the admission process, obtaining verifications of benefits and completing precertification with the insurance.

Job Requirements

QUALIFICATIONS

Education:  Bachelor’s Degree in Human-related field.

Experience: Experience working in a hospital intake department or business office preferred.

Licensure:   C.N.A. preferred

This opportunity provides the following:

Hickory Trail Hospital is Challenging and rewarding work environment

Growth and development opportunities within UHS and its subsidiaries

Competitive Compensation

Excellent Medical, Dental, Vision and Prescription Drug Plan

401k plan with company match

Generous Paid Time Off

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