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CALL CENTER SPECIALIST-M-F

Universal Health Services


Location:
DALLAS, TX
Date:
06/23/2017
2017-06-232017-07-22
Job Code:
219563
Universal Health Services
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Job Details





CALL CENTER SPECIALIST-M-F

Job Code:  219563
Facility: Behavioral Health Connections
Location: DALLAS, TX US
Region:
Travel Involved: None
Job Type: Full Time
Job Level: 
Minimum Education Required: Bachelor's Degree 
Skills:  
Category: Allied Health
FTE: 1.0
Position Summary:
Position Summary: 
The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a Mobile Assessment Team Evaluator. Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.  In addition, position will assist Mobile Assessment Team Evaluator with clerical portion of transfer or commitment process.

Location:  East Dallas (Casa Linda area)
Shift is Monday, Tuesday, Wednesday overnights from 11 pm-7 am and every other weekend Saturday and Sunday overnight 6:30 pm-7:00 am.
 
Requirements
Requirements:
Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field.

Experience:
Prefer knowledge of terminology related to crisis intervention and risk assessment, psychiatric diagnoses, and symptomology.


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