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Care Coordinators - VA Telecommute

UnitedHealth Group

Richmond, VA
Job Code:
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Job Details

Care Coordinators - VA Telecommute(Job Number:714957)

Position Description:
Energize your career with one of Healthcare’s fastest growing companies. 
You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.
Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well - being.
As a Care Coordinator, you will perform a variety of casework duties and provide social work services to patients, families, and designated caregivers. Assists with gathering information from the member for the health care team, regarding barriers to following plan of care or other health information, including ongoing screening of the member for changes in health status and coaching for improved self - management. The Care Coordinator will also implement the interventions to promote improved health and compliance with recommended plan of care, as approved by the Interdisciplinary Care Team.

Primary Responsibilities:

  • Create a positive experience and relationship with the member
  • Keep the member out of the hospital by supporting regular visits to their primary physician
  • Keep member actively engaged with their primary physician
  • Support the member to ensure adherence to medication plan
  • Proactively engage the member to manage their care
  • Provide member education
  • Help to keep members compliant with their care plans
  • Partner with care team (community, providers, internal staff)
  • Knowledge and continued learning of community cultures and values
  • Follows specific time - frames for communication, screening and facilitating of care team meetings with the member and the caregivers, and other members of the health care team to facilitate and coordinate the members approved plan of care.
  • Maintains Care Coordination plan including, but not limited to: Transportation providers, DME vendors Physician offices / Behavioral Health provider’s appointments.
  • Documents all information gathered for the initial assessment, development of the plan, implementation, monitoring, and evaluating outcomes.

Job Clinical & Medical Management
Primary Location US-VA-Richmond
Other Location US-VA-Roanoke, US-VA-Charlottesville, US-VA-Lynchburg, US-VA-Alexandria, US-VA-Norfolk, US-VA-Virginia Beach
Organization Optum Ops-PHM Payer
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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