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Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - CASE MANAGEMENT SUPERVISOR - (240245)

Job Details


Facility Name
LAREDO, TX 78045 US (Primary)
Career Area
Job Description


Responsible for the daily supervision of operations of the Case Management and Social Work activities. Supports the integration of the department goals into the organizational culture. The Case Manager Supervisor is a registered professional social worker or registered nurse with education, knowledge, and experience related to all areas of Case Management. This supervisor participates in a team approach, composed of the physician, nurse, social worker, direct and indirect providers, community resources, and payers. A licensed social worker who plans, manages, coordinates, implements, and evaluates the ongoing care and psychosocial needs of the patient.


1. Effectively creates and coordinates the overall transition and discharge plan of care based on initial assessment in collaboration with social workers and the health care team, including patient, family, and external service organizations

2. Educates unit staff and health care team regarding practice changes that affect care of specific complex cases, pertinent case management documentation, and quality issues and acts as resource

3. Attends/coordinates unit based multidisciplinary patient care rounds, discharge huddles, and/or readmission huddles as assigned

4. Demonstrates leadership in the provision of departmental services through a collaborative process designed to integrate services/functions throughout DHL. Supervises daily operations and activities of the Case Management Department

5. Operates departments of responsibility in such a way as to meet the fiscal goals of the organization. Implements value added programs and services. Manages the satisfaction of department customers to include patients, employees and physicians through effective communication and appropriate responsiveness to customer issues

6. Assists in managing productivity, salary cost, supply cost, and total cost for departments managed according to budget expectations

7. Assists the Director to develop standardize processes, enhance tools and assure the integration of daily operations. Functions as a functional expert and liaison to staff to minimize fragmentation of daily operations

8. Collects, analyzes statistical data from various resources and presents findings to meet external and internal reporting requirement

9. Maintains current knowledge of regulatory and compliance requirements, and policies and procedures for utilization practices, processes and criteria

10. Attends and participates in staff, committee, department, and other administrative meetings

11. Identifies patients for weekly Patient Care Conferences, supervises/organizes conference, and assures appropriate documentation and follow-up are completed

12. Assists in developing annual departmental goals as applicable to patient population i.e., ALOS, admission and continued stay denials, cost/case, readmission rates etc.

13. Serves as Interim Director of Case Management when Director of Case Management is not available

14. On-call rotation for discharge planning after 5 pm and on weekends

15. This position serves patients of all populations and encompasses all other duties as assigned

Job Requirements
  • Registered Nurse or Social Worker licensed in the state of Texas
  • Bachelor or Masters degree preferred
  • 5 years clinical experience in hospital setting preferred
  • 2 years supervisor experience required
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