Sign In
 [New User? Sign Up]
Mobile Version

Case Manager RN - Tonawanda, NY

UnitedHealth Group

Tonawanda, NY
Job Code:
Apply on the Company Site
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

737043 Case Manager RN Tonawanda NY

Case Manager RN - Tonawanda, NY (737043)

Position Description

We’re making a strong connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that’s driving the health care industry forward. As a Telephone Case Manager RN, you’ll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? today!


****Must be available to work the following schedule: Monday - Friday, 11:30am – 8pm (some Saturdays) 40 hour work week. **** Office position


Primary Responsibilities:

  • Make outbound calls to assess members' current health status
  • Identify gaps or barriers in treatment plans
  • Provide patient education to assist with self-management
  • Make referrals to outside sources
  • Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
  • Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels

This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. Strong computer and software navigation skills are critical. You should also be strongly patient-focused and adaptable to changes.

Required Qualifications:

  • Current, unrestricted RN license in the state of New York

  • 3+ years of experience in a hospital, acute care or direct care setting

  • Must be able to type and have the ability to navigate a Windows based environment

  • Live within a commutable distance (50 miles or 50 minutes) of Tonawanda, NY
  • Ability to work 11:30AM - 8PM Monday - Friday (some Saturdays) onsite in our Tonawanda office

Preferred Qualifications:

  • BSN

  • A background in managed care

  • Case management experience

  • Certified Case Manager (CCM)

  • Experience or exposure to discharge planning

  • Experience in utilization review, concurrent review or risk management

  • Previous experience in a telephonic role

Answer the call to use your diverse knowledge and experience to make health care work better for our patients. Join us and start doing your life’s best work.(sm) 


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Key words: Registered Nurse, RN, case manager, case management, managed care, telephonic, health care, healthcare, Buffalo, New York, NY, Tonawanda

Job Details

  • Contest Number737043
  • Job TitleCase Manager RN - Tonawanda, NY
  • Job FamilyNursing
  • Business SegmentOptum Operations

Job Location Information

  • Tonawanda, NY
    United States
    North America
  • Other LocationsBuffalo, NY

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftEvening Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Powered ByLogo

Featured Jobs[ View All ]

Featured Employers [ View All ]