Sign In
 [New User? Sign Up]
Mobile Version

Catalog Application Specialist

Cox Automotive


Location:
Redwood City, CA
Date:
09/18/2017
2017-09-182017-10-17
Job Code:
1714895
Cox Automotive
Apply on the Company Site
  •  
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

Company Cox Automotive
Title: Catalog Application Specialist
JobID: 1714895
Category: Information Technology
Industry: Cox Automotive
Job Type: Full-time

Description

Xtime, a Cox Automotive Brand, is looking for an experienced Catalog Application Specialist to join our team in Redwood City, CA.

An Xtime Catalog Application Specialist is responsible for providing technical leadership and execution in the development and deployment of the service and parts catalogs for our automotive dealer’s customers.   She/he will be responsible for working in a dynamic and complex technical environment within Xtime and must be able to translate these complexities into operational actions for Xtime’s customers.  

Responsibilities
  • Maintain full ownership of the automotive Original Equipment Manufacturer (OEM) catalogs
  • Oversee/create the construction of all OEM catalogs including service, parts and fluid components
  • Interact with Engineering, Deployment and Production support organizations on the planning and implementation of catalogs 
  • Interact with OEMs, Account Managers and with SMEs for particular makes
  • Providing recommendations to enhance, simplify, correct internal data models
  • Oversee/create the construction and maintenance plans of all of Year/Make/Model trim-based primary vehicle sets, scheduled service/repair service associations and parts/fluid associations per vehicle set
  • Create mechanisms that will allow dealerships to use all OEMs catalogs
  • Oversee the ongoing maintenance of catalogs
  • Act as enterprise customer and dealership advocate within Xtime

Qualifications

Qualifications and Industry Specific Background (Minimum)
  • At least 3 years Automotive Industry service or parts experience within an OEM, specific aftermarket service/parts industry vendor(s) or within public dealer group(s), regional group(s) or individual dealership(s)
  • Familiarity with Dealership Service Operations including maintenance schedules, parts associated with both repair and scheduled services.  Electronic Parts catalog knowledge considered a plus.
  • At least 2 years working directly with dealerships; preferably in an advisory capacity, iterating through catalog implementation, and
  • Working knowledge of one or more Dealer Management Systems (DMS) (highly desirable).

Required Skills and experience (Minimum):
  • Familiarity with vehicle service requirements including time and mileage intervals as well as conditional systems
  • High attention to detail performing comparative analysis using internal modeling tools
  • Deep expertise in service procedures and required parts content to complete scheduled and repair services
  • Experience with software systems and processes related to software operation, deployment and support such as relational databases 
  • Ability and eagerness to learn complex technology, and basic understanding of web-based systems
  • Critical thinking and problem solving skills
  • Ability to clearly and effectively discuss technical issues with non-technical customer personnel
  • Sensitivity and patience when working with customers
  • Organization and attention to detail
  • Excellent verbal and written communication skills
  • Flexibility/adaptability to work in a dynamic environment
  • Desire to work in a highly collaborative atmosphere
  • Basic software skills 
COX-224

About Xtime, a Cox Automotive Brand:
Xtime is SaaS provider of state-of-the-art ServiceCRM and scheduling solutions for automotive dealerships.  Xtime’s web-based applications provide automotive dealerships the ability to dramatically improve profitability through service department efficiency and increased customer-paid service revenue. A position at Xtime offers an excellent opportunity to join a fast-growing, market- leading organization. 




About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-CA-Redwood City-1400 Bridge Pkwy

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
Powered By

Featured Jobs[ View All ]

Featured Employers [ View All ]