Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Reporting to the District Manager, the Catering Manager will be responsible for the day to day operations of the Catering department.
Oversee catering functions and special events for internal and external clients/ groups.
Meet with clients to determine catering requirements, floor plans, rentals, staffing for events.
Responsible for customer booking and creating contracts.
Work closely with third part catering companies to plan menus for clients.
Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction.
Ensure all staff provide quality, courteous service to all customers.
Ensure that food and service meet quality control standards.
Manage catering purchases and inventory.
Participate in Operational Reviews for Catering Department.
Ensure that all outside personnel such as agency waiters and bartenders meet Aramark standards and are well informed about the job we require them to do according to the functions, special events and delivery.
Establish and maintain clientele rapports.
Resolve customer concerns.
Oversee staff scheduling.
Oversee training and management of staff.
Ensure proper handling of Company Property.
Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures.
Adhere to the Aramark policies and procedures, as well as the Health and Safety standards.
Perform other duties assigned by your DM
At least 2 years of Catering experience
Demonstrated experience in successful business growth
Completion of Hospitality or Food and Beverage program.
Excellent customer service skills.
Strong leadership skills to manage a team of 3- 8 members and organizational skills.
Ability to multi task.
Valid driver’s license.
Accommodations for job applicants with disabilities are available upon request.