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CB Project Mgr-Order Mgmt II

Cox Communications


Location:
Metairie, LA
Date:
09/20/2017
2017-09-202017-10-19
Job Code:
1713807
Cox Communications
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Job Details

Company Cox Communications
Title: CB Project Mgr-Order Mgmt II
JobID: 1713807
Category: Sales
Industry: Cox Communications, Inc.
Job Type: Full-time

Description

PURPOSE


Responsible for the direction, coordination, execution, control and completion of project management functions associated with all Large, Complex Fiber Projects, On/Off, Combination Fiber projects, and Complex Type II for designated Retail, Carrier or Enterprise Cox Business customers. This may also include some large Government, schools and hospitality customers. This includes scope of work review, risk assessment & management, project planning, estimating, tracking, reporting and management. Facilitates communication across operational groups, and ensures compliance with the defined processes and implementation.


Work requires a great deal of planning and independent discretion to ensure that Large, Complex Projects are completed in a timely manner and in CCI’s best financial interests.  Responsible for key decisions such as vendor selection, guidance on selecting equipment to best meet customer needs, expediting the scheduling of high profile projects to maximize immediate reoccurring revenue, determines labor needs required to staff project, etc. 

Cox Business Large, Complex Orders are defined as, but not limited to the following fiber technologies: Multi – Location (3+), SIP / IAD, Metro E, IP Centrex, Bulk Video, Hot Cut, Wifi – Hospitality, Infrastructure as a Service (IaaS), and IP TV.


MAJOR TASKS


• The OM- PM II will manage Large, Complex Fiber Projects, On/Off, Combination Fiber projects, and Complex Type II for designated Retail, Carrier or Enterprise in support of Cox Business customers. Plans sequencing of projects and directs employees, vendors, and third parties to accomplish projects on agreed upon timeframes. Sets and manages customer expectations and proactively identifies and mitigates project risks.

• Manages projects to ensure profitability. Prepares cost analysis to maximize return on investment. Completes margin analysis on specific projects or unanticipated changes. 

• Services the company’s business operations by negotiating installation, platform, and production solutions on company’s behalf to ensure project serviceability. 

• Regularly exercises discretion and independent judgment to ensure project serviceability.  Responsible for key decisions such as vendor selection decisions, guidance on selecting equipment to best meet customer needs, expediting the scheduling of high profile projects to maximize immediate reoccurring revenue, determines labor required to staff project, etc.

• Provides project management for Cox Business service delivery process. Coordinates with Construction to build to new sites.  Determines the need for site surveys and conducts as necessary.    Determines if coordination is required with other carriers and coordinates as needed.  Identifies proper permitting and government approvals required for project and ensures they are obtained.  Evaluates the need for vendor work and equipment installation to service location; oversees vendor work and equipment installation to prepare for completion of Large, Complex Commercial Projects.

• Coordinates the delivery of designated Large, Complex services with customer. Conduct on-site post installation review and installation with customer.

• Analyzes communications and requests from clients, support departments, and subcontractors and determine what course of action is necessary. Updates appropriate management team and stakeholders on project status.  Communicates project requirements to other departments.

• Manages long range logistics and planning for multiple customer projects.  Obtains feedback at critical milestones and at project completion to ensure that project efforts are meeting customer expectations for time, cost, and results. 

• Coordinates with vendors and POC's for building access and install dates.

• Work closely with functional business divisions, vendors and customers in defining project priorities, approach, resources requirements and timing of deliverables.

• Manages multiple projects concurrently.  


SUPERVISION  Reports to Manager, Order Management


Qualifications

QUALIFICATIONS


REQUIRED


• 3+ years of experience required in related field (i.e. Communications Industry, Project Management, etc.). 

• Requires advanced knowledge of Fiber systems utility construction and design parameters, proficient in Windows based applications (Word, Excel, Project) and in Order Management System (OMS).

• Excellent interpersonal, collaborative and verbal and written communication skills to work effectively both internally and with HICAP customers.

• Experience in telecommunications industry.


PREFERRED 


• BS/BA degree in related discipline strongly preferred (i.e.  Business, etc.). 

• 2+ years of experience in a Project Management role leading cross functional projects preferred.



About Cox Communications

 

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.



Organization: Cox Communications, Inc.

Primary Location: US-LA-Metairie-2121 Airline Dr

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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