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CE& COORDINATOR

Pfizer


Location:
New Orleans, LA
Date:
01/30/2018
2018-01-302018-03-02
Pfizer
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Job Details

**POSITION SUMMARY**



Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences. (i.e. Global vs. Country/Region) It may be helpful to complete this section after you have finished the other sections of the document.







Position is responsible for the management of the local market Customer Events & Engagement (CE &E) events (Internal colleagues meetings, external attendee engagements, congresses). This includes management of the event logistics, ensuring the event compliance, cost savings measurement, tracking and reporting, attendee management, client & vendor interactions. Is the local Subject Matter Expert on CE, and point of contact for any initiative and supplier performance.







**POSITION RESPONSIBILITIES**



In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required.







**Core Responsibilities:**







+ End-to-end management of CE&E activities (including compliance, logistics, payments, reporting, etc.) . This includes internal/external meetings, speaker programs and congress support as appropriate for the local market practice







+ Use data sources to inform stakeholders and manage suppliers: activity levels, spend, issue logs. Responsible for ensuring the accuracy and management of reports



+ Support creative solutions to meetings which may include virtual and other cost effective options



+ Ensures compliance processes and global policies are followed at the local market level



+ Interface with other enabling departments, providing subject matter expertise for initiatives



+ Responsible for issue management and resolution in local market



+ Responsible for managing local suppliers



+ Follow up on local metrics and cost savings



+ Shares and implements best practices







**ORGANIZATIONAL RELATIONSHIPS**



Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities (i.e. key stakeholders). Include any external interactions as appropriate.



**Reports to:** CE&E NWA LEAD



**Key Interactions:** BU Leads, Regional Brand Teams, other GCO teams, Procurement, Event Agency suppliers, Key Hotel Groups, AV/Production and Exhibit Agencies, Travel Company, GPO, Finance, legal, Compliance, BT







**RESOURCES MANAGED**



**Supervision**



None



Vendor management



Works with Procurement to manage vendor relationships including MSAs, rates and terms







**EDUCATION AND EXPERIENCE**



Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible).



3-5 years of pharma experience ( preferred )







**TECHNICAL SKILLS REQUIREMENTS** (that the ideal candidate would have).



Indicate the technical skills required and/or preferred, as applicable.







+ Proven capabilities for meetings management with a knowledge of the pharmaceutical industry and compliance.







+ Demonstrated ability to understand business and customer needs



+ strong project management and organization skills



+ the ability to handle multiple tasks simultaneously



+ can respond to tight timelines as well as the capability to interact with all levels of the organization in a professional manner



+ Excellent relationship management skills



+ Demonstrated judgment and the ability to prioritize work



+ Strong communication and influence skills.



+ Demonstrated initiative and creativity







+ Experience/ability to work in a matrix structure



+ Ability to manage multiple stakeholders



+ Knowledge of local market vendors/hotels/venues



+ Ability to manage vendors to ensure all logistics of a meeting are flawlessly executed



+ Flexible to adapt to changing business needs







+ Knowledge of the Event Management industry, ideally in a Pharmaceutical environment



+ Experienced in supplier negotiations



+ Able to demonstrate experience in customer relationship management



+ Analytical and project management skills



+ Proven ability to facilitate open discussion and debate among key stakeholders and build internal and external relationships through partnering, anticipating needs, fulfilling expectations



+ Strong interpersonal skills are required, as well as excellent verbal communication and presentation skills



+ Able to work at all levels of the organization



+ Excellent language skills, English is a must







**PHYSICAL POSITION REQUIREMENTS**



Note the physical conditions in which work will be performed, if applicable to the position. Examples: Lifting, sitting, standing, walking, ability to travel, drive, unusual attendance requirements, weekend work or travel requirements, etc.



Based in the operating country, extended work hours, unusual attendance requirements.







**COMPETENCIES - This section is Optional to complete.**



List 3-5 competencies only, see **talent.pfizer.com** for references. Provide detail for each competency. Include skills and knowledge essential to perform the position.



**COMPETENCY**



**DETAIL**



Decision Making



Manages risk and uncertainty. Track record of good decision-making based on sound mix of analysis and judgment.







Deliver Results



Achieves results through influence in a matrix organization and leverages contributions of colleagues with diverse expertise; builds strong alliances across internal/external stakeholder groups; proactively manages governance processes



Manage Change



Ability to drive, anticipate, influence and manage change in order to deliver maximum value for all stakeholders and GCO



Collaboration & Leadership



Encourages participation and involvement by all team members; builds trust and team spirit; holds team members accountable for their work; defines success in terms of the whole team. Creates a climate in which team members strive to excel







Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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