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Census Management Associate - Medical Assistant Preferred - Fort Myers, Fl

UnitedHealth Group

Fort Myers, FL
Job Code:
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Job Details

Census Management Associate - Medical Assistant Preferred - Fort Myers, Fl(Job Number:709598)

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
The Census Management Assistant performs a variety of administrative and patient related activities to support the care management team.
Primary Responsibilities
  • Review Daily morning census / 54e report (received per auto distribution via email)   
  • Log into facility portals (those with access) to review patient status and obtain dc date
  • Call and/or fax assigned facilities (those without portal access) and speak with representative to obtain patient status (still in-house vs d / c date)
  • Update TruCare with additional line item, add d / c date, and submit for all patients
  • Administratively approve WellCare cases and discharge / close
  • Create a referral to the market LPN / RN to make the 24h Transition Discharge follow up call
    • Exception: WellMed Clinics that are making their own discharge follow up calls
    • Exception:  Focus Group MA’s are performing census management for their assigned groups
  • Barriers will be escalated to the manager (ie. Unable to obtain discharge dates)
  • Send census status report to ICM and Manager at end of day
  • Assist LPN / RN to make PCP discharge follow up appointments as needed
  • Additional duties to support CM team as assigned per Manager

Job Patient Services
Primary Location US-FL-Fort Myers
Other Location 
Organization WellMed Medical Mgmt, Inc
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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