Channel Operations Specialist

  • Location:
    London, England, United Kingdom
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id

We are seeking a Channel Operations Specialist to enable and manage our partner operations in EMEA. This individual must be able to hit the ground running, embrace change and find excitement in working at the forefront of Cisco Meraki’s international expansion.

The specialist will onboard and train a variety of new partner accounts, as well as working cross functionally within Meraki to support existing relationships and manage dual orderability between legacy and new processes.  This role is perfect for someone who enjoys learning something new everyday and solving complex problems to make an impact in a fast-growing organisation.   


  • Manage onboarding of new distributors including executive engagement and operational enablement through to systems set-up and logistics
  • Become an expert on operation processes and serve as a go-to resource for internal and external constituencies on a day to day basis
  • Collaborate with regional distribution account managers to review distributor performance and identify areas of growth and improvement
  • Identify gaps, and create process improvements to increase efficiency of regional ordering and fulfilment


  • 3-5 years of experience in an operational or customer service capacity
  • Knowledge of Cisco quoting and ordering tools
  • Excellent communication, presentation, and analytical skills
  • Familiarity working with cross functional teams in a fast paced environment
  • High degree of motivation, autonomy in work, and organisational skills required
  • Ability to manage and deliver on multiple and competing projects
  • Proven problem solving skills with an emphasis on execution
  • Energetic, personable, and comfortable working with just about anybody
  • Willingness to travel internationally (up to 25%) 

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