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Client Service Rep

Cox Automotive


Location:
Groton, CT
Date:
08/21/2017
2017-08-212017-09-19
Job Code:
1712294
Cox Automotive
Apply on the Company Site
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Job Details

Company Cox Automotive
Title: Client Service Rep
JobID: 1712294
Category: Client and Customer Service
Industry: Cox Automotive
Job Type: Full-time

Description

Job Summary:
Our Client Service staff is comprised of friendly, courteous professionals who will help our clients with hardware and software issues from start to finish. They have a thorough knowledge of our products and are familiar with state-specific motor vehicle rules and regulations.
Your Role:
  • Provide client support and technical resolution via email, phone and other electronic communications.
  • Troubleshoot and resolve all product-specific technical (hardware/software) problems.
  • Verify proper installation and configuration of software.
  • Answer policy and procedural questions.
  • Provide training to clients in the use of system and applications.
  • Other duties as assigned

Qualifications

Job Summary:
Our Client Service staff is comprised of friendly, courteous professionals who will help our clients with hardware and software issues from start to finish. They have a thorough knowledge of our products and are familiar with state-specific motor vehicle rules and regulations.
 
Your Role:
  • Provide client support and technical resolution via email, phone and other electronic communications.
  • Troubleshoot and resolve all product-specific technical (hardware/software) problems.
  • Verify proper installation and configuration of software.
  • Answer policy and procedural questions.
  • Provide training to clients in the use of system and applications.
  • Other duties as assigned


About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-CT-Groton-115 Poheganut Dr

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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