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Client Service Specialist - Wausau, WI

UnitedHealth Group

Wausau, WI
Job Code:
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Job Details

Client Service Specialist - Wausau, WI(Job Number:720175)

Position Description:
Energize your career with one of Healthcare’s fastest growing companies.  
You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.
This group of individuals provides OptumRx with support for benefit changes and new client benefit creation. The team works closely with OptumRx Client Service Operations teams as well as other internal OptumRx teams.

Primary Responsibilities:
  • Responsible for tracking work and reporting needs to their lead / senior and manager.
  • Responsible for meeting turnaround time requirements based on client and ticket type.
  • Ability to work efficiently in multiple systems, including RxConstruct, IFMS, AS400 and other applicable systems.
  • Ability to work closely with partners in multiple departments to discuss issues and solutions, as well as partnering with teammates to share workloads and divide tasks as needed to meet time frames.

Job Client Services/Sales Support
Primary Location US-WI-Wausau
Other Location 
Organization OptumRx Claims Operations
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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