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Client Solutions Executive 3 Ret & Dev


Rochester, NY
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Job Details

Company AT&T

Job Title Client Solutions Executive 3 Ret & Dev

Jobid att4-7627153

Location: Rochester, NY, 14608, USA

Description As a direct sales position, the **Client Solutions Executive 3 Ret** & **Dev supporting Industry Solutions Clients** , generates existing and/or new sales to customers for delivery of ATT products/services/systems and solutions to solve customer’s strategic business priorities.

**Key Roles/Responsibilities:**

+ Primarily on customer premise, create existing/new sales for solutions delivery meeting a wide variety of customer needs for ATT products/services/systems/solutions for assigned federal government accounts or territories.

+ With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information, obtaining prospects.

+ May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).

+ Supports product presentations/services/migrations benefiting customer needs.

+ Demonstrates broad and strong working knowledge of entire product/service line.

+ Partners with clients to understand business needs, issues, strategies, priorities, delivering valuable solutions.

+ Develops responses to Request for Proposals.

+ Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.

+ Owns account relationship; responsible for meeting revenue objectives.

+ Demonstrates sustained record of sales achievement.

+ Effectively influences customers, diffusing potential problems.

+ Develops strategic initiatives to grow and retain the revenue stream of assigned highly complex accounts/projects while ensuring customer satisfaction with considerable latitude.

+ Supports the sales team through coaching or mentoring.

+ Assists less experienced peers.

+ Lead when presenting products/services to existing or prospective customers.

**Duties directly related to making sales include:**

Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales,etc.;traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with ATT external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.


+ 7 or more years of relevant sales experience

+ 5 or more years of related experience selling Telecom/IT solutions to large Enterprise / Fortune accounts

+ Strategic sales/account management experience focused on driving executive positioning and selling growth products and services to large Enterprise / Fortune accounts

+ Successful record developing relationships and driving business growth with business and IT executives within Enterprise / Fortune set accounts

+ Experience working in a team environment to ensure revenue growth and overall account management

+ Knowledge of AT&T Products/Services/Solutions

+ Excellent communication skills: written and verbal

+ Valid Driver License

**Desired Qualifications:** Bachelor’s Degree is not required, Bachelor’s Degree in CS, EE, or MIS is preferred

**Supervisory:** No.

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