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Client Solutions Executive 4 (Government)


Vienna, VA
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Job Details

Company AT&T

Job Title Client Solutions Executive 4 (Government)

Jobid att4-7321065

Location: Vienna, VA, 22180, USA

Description Come join AT&T’s Public Sector Civilian Sales Team. As a direct sales position, this role generates new sales to customers in the Federal Civilian market for the delivery of AT&T products/services/systems and solutions to solve customers’ strategic mission and business priorities.

+ Identifies and creates needs for solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions.

+ Builds and maintains a network of colleagues, customers, partners to share information and obtain prospects.

+ Initiates customer contacts/visits with existing and prospective customers.

+ Develops new accounts, maintains and grows existing accounts. Establishes and maintains productive long-term networks and relationships with customers.

+ Observes and participates in presenting products, service solutions that benefit customer’s mission, requirements and needs.

+ Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.

+ Partners with clients to understand business needs, issues, strategies and priorities to deliver value-added business solutions.

+ Develops responses to Request for Information and Request for Proposals.

+ Utilizes consultative selling skills to close sales within assigned accounts.

+ Sells in accordance with company policy, procedures and culture.

+ Identify key trends and customer needs and leverage industry knowledge and applications to find and close opportunities.

+ Anticipates the customer’s needs and provides solutions.

+ Responds to customers business needs in a timely manner to ensure customer satisfaction.

+ Owns the account relationship and is responsible for meeting/exceeding annual objectives.

+ Effectively influences customers and diffuses potential problems.

+ Assists management in devising direct sales plans and strategies.

+ Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts, while ensuring customer satisfaction.

+ Supports the extended sales team partners through coaching or mentoring. Assists less experienced peers.

+ Act as team lead for the customer relationship.

+ Establishes and maintains influential relationships at all levels internally and externally.

+ Works on highly complex projects with considerable latitude.

+ Responsible for weekly, monthly, quarterly reporting and forecasting.

+ Supports customer ordering and quotes in a timely manner

+ Valid driver's license with satisfactory driving record

+ Current auto insurance with reliable vehicle per transportation needs of market

+ Business Degree and 5 plus years’ successful sales and account management experience, with a proven record of accomplishment in meeting quota.

+ Strong Wireline and Wireless product technical knowledge

+ Excellent verbal, written, presentation, organizational and interpersonal skills.

+ Flexible team-oriented individual.

+ Decision making and problem solving capabilities.

+ Ability to present professional image of self and Company.

+ Experience in handling customer inquiries and difficult customers in a professional manner.

+ Experience with understanding and negotiating both Commercial and Federal Government customers, contracts and contract vehicles.

+ Ability to use Microsoft suite as well as other computer software packages as required.

+ Ability to travel, as required.

Principal Functional Skills / Competencies associated with this Title:

+ Account Management

+ Business and Financial Acumen

+ Competitive Differentiation

+ Consultative Selling

+ Customer-Centric Solution Development

+ Industry Knowledge

+ Operational Excellence

+ Prospecting

+ Solution Integration Expertise

+ Technology Expertise

+ Territory / Module Management/ Forecasting

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