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Client Success Analyst

ADP


Location:
Tempe, AZ
Date:
06/16/2017
2017-06-162017-07-15
Job Code:
5000220679706
ADP
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Job Details

Company ADP USA

Job Title: Client Success Analyst

JobID: 5000220679706

Location: Tempe, AZ, 85282, USA

Description:
The Marcus Buckingham Company (TMBC), powered by ADP turns talent into performance through innovative solutions designed for team leaders. Grounded in decades of research on what drives engagement and performance in teams -- our technology, coaching and education offerings help companies build more teams like their best teams. Do you feel your strongest when you help your clients succeed? Are you the very best at follow-through? Are you always thinking of newer, better ways of doing things? If your answer to these questions is an enthusiastic "yes" then please keep reading! Do you want to be part of something amazing? The Client Success team is looking for a Client Success Analyst. As Client Success Analyst, you will be a key contributor for the delivery success of StandOut technology, coaching, and consulting. You will drive user adoption and client retention. You care about your clients and are attentive to their needs, always searching for new ways to make their experience the best it can be. This is a full-time position. We are headquartered in Beverly Hills, CA but the Client Succuss Analyst will be in the Tempe Arizona office. Do the following activities make you feel STRONG?
* Project management from solution design and development to implementation and ongoing support
* Successfully manage multiple concurrent clients and implementation projects
* Proactively communicate to all internal and external stakeholders to ensure project deliverables stay on track
* Guide clients to successfully implement StandOut using TMBC's deployment methodology
* Technology setup and configuration including working with Tech, Product and Support to deliver on client commitments
* Ensure that clients are educated during implementation and prepared to successfully bring StandOut to life within their organizations
* Work with the client project managerand executive team to identify/resolve all issues that could impact satisfaction



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