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Clinical Admin Coordinator Sr. - Medical Assistant - Irvine, CA

UnitedHealth Group

Irvine, CA
Job Code:
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Job Details

Clinical Admin Coordinator Sr. - Medical Assistant - Irvine, CA(Job Number:708683)

Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work.(sm)

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.


Primary Responsibilities:

  • Coordinator:
    • Support member outreach efforts with outbound member calls large mailing projects
    • Makes appointment reminder calls and send reminder letters to members
    • Provide coverage for (inbound & outbound) calls for/from members on Monarch Cares Clinic scheduling line
    • Verify eligibility & assist with preparing member visit packet 2-3 days prior to scheduled visit
    • Performs data entry of Monarch Cares Clinic screening results in DataRap or other diagnosis tracking application
    • Faxes member results of Monarch Cares Clinic visits appointments to members assigned Primary Care Physician (PCP)
    • Coordinates transportation (as needed) for member to and from Monarch Cares Clinic. This includes but not limited to submitting authorization request
    • Assists with Health Plan or CMS audits (i.e. RADV) with medical record retrieval
  • Medical Assistant:
    • Prepares patients for diagnostic screenings (DPN, QuantaFlo, and Spirometry). Completes required screenings following established procedures for appropriate patient care and safety
    • Works with NP in Monarch Cares Clinic setting and assists with patient care, including but not limited to: rooming patients and documenting vitals
    • Accurately document and maintain medical records and documents while maintaining patient confidentiality
    • Maintain Monarch Cares Clinic scheduled and prevents prolonged wait times by ensuring appropriate patient and clinic flow
    • Maintain exam rooms and work areas. Prepare, stock, and clean rooms as well as maintain supplies and equipment for screenings
    • Performs routine check of diagnostic equipment for quality control and ensure diagnostic equipment meets required operating standards
    • Adheres to opening and closing procedures of Monarch Cares Clinic guidelines
    • Travel to offsite Monarch Cares Clinic locations according to Medical Assistant scheduling

Job Clinical Admin & Processing
Primary Location US-CA-Irvine
Other Location US-CA-Anaheim, US-CA-Huntington Beach
Organization Monarch
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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