Clinical Administrative Coordinator - Green Bay, Wausau, Onalaska, WI or US Telecommute(Job Number:700298)
Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work. What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
Our customer service teams have a serious responsibility to make every contact informative, productive, positive, and memorable for what it says about how much we care.
- Work on claims issues with members and providers via telephone to make determinations
- Process request letters asking for additional information
- Send out approval or denial letters to members and providers once determinations are made
- Demonstrate medical plan knowledge when communicating with members
- The demonstrated ability to read and understand a medical insurance plan document.
- Other duties as assigned
Job Clinical Admin & Processing
Primary Location US-WI-Green Bay
Other Location US-WI-Onalaska, US-WI-Wausau
Organization CCR/Prior Authorization/MCR
Number of Openings 1