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Clinical Manager, Case Management, Telecommute in San Diego, CA

UnitedHealth Group

San Diego, CA
Job Code:
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Job Details

Clinical Manager, Case Management, Telecommute in San Diego, CA(Job Number:715115)

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
Optum has a current opening for a Clinical Manager, Case Management to oversee a team of Community Health Workers, Clinical Administrative Coordinators, Social Workers, Behavioral Health Advocates and RNs coordinating Medi-CAL / Dual Special Needs Population (Medicare) services telephonically and in the field. In this full-time telecommuting role, the successful candidate will hold the following responsibilities.  
Qualified candidates must be available to attend internal and client meetings in-person in the greater San Diego County area.
Primary Responsibilities:   
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws 
  • Performs supervisory audits as necessary
  • Monitor team metrics and operational data
  • Interview, hire and onboard new employees  
  • Overall responsibility for the supervision and coordination of all workflow activities related to case management team
  • Provides mentorship, coaching and training for team members while applying UHG values Integrity, Compassion, Relationships, Innovation and Performance  
  • Supports excellent employee performance and encourage staff development 
  • Assists with the development and implementation of departmental policies and procedures
  • Conducts regular meetings to review complex cases and changes in procedures 
  • Completes special projects and tasks as assigned
  • Position in this function includes those responsible for management and administration of multiple Medical & Clinical Operations Functions, or managing general operations which are not specific to one of the functions in the Medical & Clinical Operations job family 
  • Conducts field ride-alongs and evaluations for Community Health Workers in specific geographic locations in CA
  • Responsible to host and develop agendas for virtual monthly staff meetings 
  • Sets team direction, resolves problems and provides guidance to members of own team 
  • May oversee work activities of other supervisors 
  • Adapts departmental plans and priorities to address business and operational challenges 
  • Influences or provides input to forecasting and planning activities 
  • Product, service or process decisions are most likely to impact multiple groups of employees and / or customers (internal or external)
  • Coverage to include the counties of San Diego and Sacramento, CA

Job Med & Clin Ops-General Mgmt
Primary Location US-CA-San Diego
Other Location 
Organization Optum Ops-PHM Medicaid
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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