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Clinical Operations Supervisor (Convenient Care/Urgent Care) - Southwest Medical - Las Vegas, NV

UnitedHealth Group

Las Vegas, NV
Job Code:
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Job Details

Clinical Operations Supervisor (Convenient Care/Urgent Care) - Southwest Medical - Las Vegas, NV(Job Number:729746)

Do you have compassion and a passion to help others?  Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)


Southwest Medical, part of OptumCare, is a multi - specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services, plus E - visits and online options via Now Clinic telemedicine technology. Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area


Primary Responsibilities

  • Responsible for the coordination and quality of care of patients in Urgent Care
  • Participate in the interview, selection, orientation and development of clinical staff
  • Supervise / evaluate clinical staff for compliance with all Southwest Medical and UHG policies and procedures, state and federal regulations, and standards of practice
  • Ensure and participate in the development and implementation of patient centered care plans
  • Ensure communication and coordination of patient care needs to primary care team
  • Accountable for completion of referral process
  • Participates in community outreach programs
  • Participates in employee community council
  • Support and implements new processes, supporting clinic and business initiatives
  • Identifies and develops education / orientation plan for staff
  • Conduct and engage lean standards & audits in workflow
  • Manage patient concerns for improved experience
  • Knowledge of and experience in responding to regulatory standards
  • Knowledge of best practices in customer service and patient care
  • Demonstrated organizational, strong leadership and team building skills
  • Provides direct patient care (if licensed clinician)


Job Clinical Management
Primary Location US-NV-Las Vegas
Other Location 
Organization OptumCare NV
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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