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Clinical Regional Director, HouseCalls - South Central Region, US

UnitedHealth Group

El Paso, TX
Job Code:
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Job Details

Clinical Regional Director, HouseCalls - South Central Region, US(Job Number:710541)

Oversight of the Regional HouseCalls program which delivers in home annual wellness exam to all qualified Medicare Advantage Members, Community and State members and several other plans.


Primary Responsibilities:

  • Leading and directing all clinical functions to ensure optimal performance
  • Developing policies and procedures to ensure quality and performance meet expectations
  • Researching and providing appropriate recommendations for improving processes and implementing new programs; use STARS and HEDIS quality measures to guide these decisions
  • Work with Training and Development to develop education and training for the clinical teams
  • Workforce management:  Manage the demands of a rapidly changing staffing environment with resilience; analyzes and makes fact based decisions utilizing forecasting model   
  • Assuring performance adheres with established quality standards, evidenced based practice guidelines and departmental benchmarks and workflows
  • Perform yearly common reviews and continually manage performance
  • Ensure enterprise, department, HIPPA, and regulatory compliance: Maintaining security of Protected Health Information (PHI) and Intellectual Property (IP)
  • Responsible for all GSS functions: Update status change, terminations, PTO management, population and network development reconciliation.
  • Regular meetings and collaboration with supporting departments to ensure operational efficiency
  • Represents HouseCalls in a positive, solution focused manner that embodies our corporate values: Integrity, Compassion, Relationships, Innovation and Performance
  • Develop strategies to increase job satisfaction and reduce turnover rates
  • Identify key talent and provide opportunities for professional growth and career advancement
  • Assure staff receives the appropriate orientation, training and ongoing professional development
  • Mentor and support for Clinical Team Managers and HouseCalls Practitioners 
  • Minimum 25% travel

Job Advanced Practice Clinicians
Primary Location US-TX-El Paso
Other Location US-GA-Atlanta, US-TX-Houston
Organization Optum Housecalls Clinical Ops
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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