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Commercial Account Rep - Contract

Cox Automotive


Location:
Milton, ON
Date:
09/20/2017
2017-09-202017-10-19
Job Code:
1714372
Cox Automotive
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Job Details

Company Cox Automotive
Title: Commercial Account Rep - Contract
JobID: 1714372
Category: Sales
Industry: Cox Automotive
Job Type: Full-time

Description

Job Description:

This position is responsible for maintaining positive relationships with Commercial Accounts customers, working closely with accounts to coordinate vehicles for sale, and ensuring effective operational flow.

Job Responsibilities:
  • Maintain accurate account records and a positive customer relationship by ensuring efficient and accurate handling and resolution of account problems.
  • Establish and maintain close working relationships and good rapport with major commercial accounts.
  • Develop new commercial accounts through personal and phone contact with potential customers and increase level of consignment with existing customers.
  • Resolves customer problems and inquiries effectively and efficiently, while consistently providing quality service.
  • Review customer account records for completeness and accuracy; maintains customer account files in compliance with contract requirements.
  • Review and update condition report; approve and audit vehicle repair report. 
  • Walk vehicles and make recommendations for reconditioning to increase vehicle value.
  • Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning. 
  • In coordination with account administrator and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
  • Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. 
  • Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. 
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.

Qualifications

Qualifications:
  • High School Diploma or equivalent required.
  • 2 - 4 years of experience in the automobile industry or the Auction business required.
  • Associate’s degree in Business Administration or related field preferred..
  • Valid Driver’s License and safe driving record required. 
  • Ability to drive vehicles with standard and automatic transmission. 
  • Excellent communication and interpersonal skills required.
  • Commitment to providing excellent customer service essential.
  • Strong organization skills required.
  • Good computer and software knowledge, as well as experience with AS400 essential preferred. 
  • Regularly required to stand, walk, reach, talk and hear.
  • Ability to sit or stand for prolonged periods of time.
  • Vision abilities required include close, distance, color, and depth perception.
 
Work Environment:

Occasional exposure to outdoor weather conditions.  Moderate noise level.

 
Disclaimer:

The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

 
Closing:
With more than 20,000 employees in operating locations around the globe, Manheim is the world's largest provider of vehicle remarketing services. In 2010, Manheim handled nearly 10 million used vehicles, facilitating transactions representing more than $50 billion in value.  A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim markets Manheim Financial Services (MAFS), OVE.com, Total Resource Auctions, Manheim Frontline, Manheim Specialty and Heavy Truck & Equipment, Manheim Consulting and other respected brands to the remarketing industry in 15 countries, including Australia, Turkey and the United Kingdom.  Manheim is an Equal Opportunity Employer and a Drug-Free workplace. Please submit your resume to: http://www.coxenterprises.com/coxcareer/


About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: CA-ON-Milton-8277 Lawson Rd

Employee Status: Contractual

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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