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Communication Network Engineer Senior NOC (Government)


Pearl Harbor, HI
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Job Details

Company AT&T

Job Title Communication Network Engineer Senior NOC (Government)

Jobid att4-6983722

Location: Pearl Harbor, HI, 96860, USA

Description + Perform as lead technical engineer taking point on network troubleshooting calls while providing rapid recovery of network outages throughout the enterprise. Execute SME related and high visibility maintenance.

+ Develop workarounds to reduce or eliminate the impact of a problem or an incident for which a full resolution is not yet available.

+ Participate in projects which require solution workarounds or design changes. Provide technical mentoring to NOC Shift resources through the creation, improvement and proctoring of training and engineering labs.

+ Provide direct one-on-one coaching and mentoring as required.

+ Provide technical evaluation of NOC team members as required.

+ Act as a staffing reserve back-filling the shift as required.

+ The candidate is expected to participate in an after hours on-call rotation.

+ These responsibilities in addition to other duties may be assigned as necessary by the NOC Manager.

+ Minimum of 7 years related experience in network design, operational support, hands-on implementing and configuration of network devices such as servers, routers, switches, NICs, VPNs, firewalls, WAN Accelerators, IDS/IPS, associated software tools, desktop computers, and cabling in a large LAN/MAN/BAN/WAN environment.

+ Knowledge of TCP/IP protocols, GigE, OSPF, BGP, and EIGRP is necessary. Previous experience working on military bases/sites, including previous military service highly desirable.

+ Strong communications, writing and editing skills needed to transfer information to individuals involved in the networking process.

+ Strong problem solving and troubleshooting skills.

+ Ability to work in an organized fashion with focus on documented activity. Flexibility to occasionally work an unusual schedule at times.

+ Positive attitude and high initiative

+ The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong interpersonal skills, and innovative thinking in a fast-paced, ever-changing environment. Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.

+ Strong problem-solving and troubleshooting skills in severs and Cisco devices is required.

+ Position requires a high level of project coordination skills to manage the execution of maintenance activities. Ability to lift up to 50 lbs.

+ Bachelor in Science with an emphasis in Computer Science or a related technology field is highly desirable.

+ Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered. Security+ & CCNA required.

+ Must be a US Citizen and possess Secret ClearanceAT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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