Sign In
 [New User? Sign Up]
Mobile Version

Communication Operations Specialist - Eden Prairie, MN

UnitedHealth Group

Eden Prairie, MN
Job Code:
Apply on the Company Site
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

752877 Communication Operations Specialist Eden Prairie MN

Communication Operations Specialist - Eden Prairie, MN (752877)

Position Description

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

The Communication Operations Specialist role will focus on day-to-day communication operations responsibilities and project management. The Communication Operations Specialist will be responsible for supporting the development and implementation of materials, streamlining existing processes, managing external vendors, and maintaining internal tools and resources.

The Communication Operations Specialist will be responsible for the following duties and responsibilities.

Primary Responsibilities:

  • Partner with cross-functional teams to develop and implement enhanced member and provider materials
  • Establish standardized templates and processes both internally and externally for materials
  • Oversee programming and implementation of materials, including detailed QA process
  • Manage day-to-day tasks and communication with external vendors including creative and translation agencies
  • Create and manage multiple timelines simultaneously
  • Partner with various teams to streamline existing processes
  • Establish reporting to allow for more accurate material forecasting
  • Manage member and provider review process for materials including stakeholder communication
  • Assist in the QA process for various member and provider materials

Required Qualifications:

  • Bachelor’s Degree (or higher) or High School Diploma / GED with 2+ years of project management work related experience in marketing, business communications or equivalent
  • Proficient in Microsoft Excel, Word, Outlook and PowerPoint (Excel - navigate within excel, creating spreadsheet, able to view data.  Word -general doc processing, creating and editing. Outlook  - for calendars, emails, tasks. PowerPoint - creating and editing presentations)

Preferred Qualifications:

  • Experience working with external vendors or agencies
  • Proficiency with Microsoft Visio and / or SharePoint (Vizio would be for document processes and process flow information. SharePoint  - for data storage and organization)
  • Experience working with teams and individuals in varying physical locations, including telecommuters

Soft Skills:

  • Must be able to work with multiple departments and teams in varying physical locations
  • Ability to manage multiple moving projects and timelines
  • Strong communication skills
  • Strong organizational skills
  • Ability to think beyond the immediate task to downstream consequences

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: Project Management, PM, Business Communications, Eden Prairie, MN, Marketing

Job Details

  • Contest Number752877
  • Job TitleCommunication Operations Specialist - Eden Prairie, MN
  • Job FamilyBusiness Operations
  • Business SegmentOptumCare

Job Location Information

  • Eden Prairie, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Powered ByLogo

Featured Jobs[ View All ]

Featured Employers [ View All ]