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Community Outreach Representative, Dual Special Needs - Clarksville or Dickson, TN (Telecommute Locally)

UnitedHealth Group

Dickson, TN
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Job Details

743834 Community Outreach Representative Dual Special Needs Clarksville or Dickson TN Telecommute Locally

Community Outreach Representative, Dual Special Needs - Clarksville or Dickson, TN (Telecommute Locally) (743834)

Position Description

A Community Outreach Representative (COR) is a community based role aimed at forging community relationships, brand awareness and promoting the DSNP product. The purpose of this position is to develop relationships in the community to increase and open the door to opportunities for qualified, local sales agents. The COR must be licensed to be able to discuss benefits and train in the community as well as make member presentations.
Relationship building with Community Based Organizations (CBO) as well as key Providers and Specialists (PCP, Dental, etc.) that have density in the dual eligibility population, along with strong presentation, verbal, organizational and leadership skills is the key to the success of this position. This position will bring a sense of self-gratification as the CSR will be providing knowledge, resources and help to those in our community who are in need and offering a more meaningful health care experience. This will be done by identifying and nurturing relationships in the community as a “UnitedHealthcare relationship”. Holding compliant formal and informal events in a niche market to open the door for brand awareness, member and community education and facilitate the opportunities for qualified, local sales agents to engage will be a focus.
COR’s will partner with the community outreach team, CHOICES Member Advocate team, local CBO’s and Provider Advocate team to ensure the DSNP product is advertised in the community and open marketing opportunities. COR’s have a required monthly event goal and will be compensated with a base salary with an RRP incentive plan, along with clear performance management expectations. The COR will track all activities, events, leads and lead progress, sales, appointments, contacts and relationship progress daily through internal systems.

If you are located in the Dickson or Clarksville, TN area you will have the flexibility to telecommute* as you take on some tough challenges.

Required Qualifications:
  • High School Diploma / GED or higher
  • 2+ years of Healthcare Industry experience
  • 2+ years of Marketing or Community Relations experience
  • 2+ years of experience in a deadline driven environment
  • 2+ years of experience managing and prioritizing several deliverables 
  • 2+ years proven experience influencing and collaborating with others
  • Access to reliable transportation that will enable you to travel to client and/or partner sites within a designated area for both planned and unplanned visits.
  • 50% travel (events) mainly same day trips
  • Must be able to travel within territory and work evenings & weekends, when required. 
Preferred Qualifications:
  • Knowledge of CMS (Center for Medicare and Medicaid Services) Marketing rules and regulations
  • Previous Healthcare Industry experience
Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: DSNP, Medicare, Medicaid, Community Outreach

Job Details

  • Contest Number743834
  • Job TitleCommunity Outreach Representative, Dual Special Needs - Clarksville or Dickson, TN (Telecommute Locally)
  • Job FamilyMarketing and Advertising
  • Business SegmentCommunity and State

Job Location Information

  • Dickson, TN
    United States
    North America
  • Other LocationsClarksville, TN
    Waverly, TN

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 25 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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