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Community Outreach Specialist - Scranton, PA or Wilkes Barre, PA telecommute

UnitedHealth Group

Scranton, PA
Job Code:
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Job Details

741724 Community Outreach Specialist Scranton PA or Wilkes Barre PA telecommute

Community Outreach Specialist - Scranton, PA or Wilkes Barre, PA telecommute (741724)

Position Description

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

You never thought your career could help millions of lives. Well, here you can. As a Community Outreach Specialist, you'll utilize innovative strategies and programs to ensure access to health care coverage for the underserved and impact millions of lives. You'll use your energetic, empathetic approach to marketing and add value to our team. Through community marketing and outreach efforts, you will have direct impact on membership growth and retention. You'll use your creativity, strategic lens and outspoken attitude to be part of an elite team to rewrite the history of UnitedHealth Group. Join us and start doing your life's best work.(sm)

Working under minimal supervision and collectively with the Medicare sales department, this Community Outreach Specialist is responsible for working in targeted communities to increase enrollment for the Medicare Dual Special Needs Plans D - SNPs. Specifically, this position is responsible for developing sites and securing organizations for community-based sales and marketing activities that provide membership growth opportunity. This position will also interface with other members of the of the Business Development department to increase marketing synergy and drive overall membership growth.


Primary Responsibilities:

  • Investigate, identify, initiate and respond to opportunities to create or participate in marketing activities that lead to membership growth

  • Assist with planning, implementing and coordinating both sales and non-sales events for all assigned  products

  • Tracks and measures various sales event effectiveness. Assists with designing and measuring overall sales event strategy

  • Provide input, support and feedback on promotional opportunities, benefits, and other issues

  • Prepare preliminary budget recommendations for each approved event

  • Ensure all events are properly filed with appropriate regulatory agencies through the established UHC process

  • Identify, develop and maintain strong relationships with key community partners. Serve as an ambassador for United Healthcare

  • Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate

  • Performs other duties as required

Required Qualifications:

  • High School Diploma or GED

  • Current and active PA Health insurance license or ability to obtain within 60 days upon hire

  • 1+ years of marketing or community outreach experience

  • 1+ years of Medicare experience

  • Proficient in Microsoft Office including Outlook (manage email), Word (create and edit documents), Excel (input data), PowerPoint (create and edit presentations)

  • Access to reliable transportation to travel to client and / or patient sites within a designated area

  • Live within a commutable distance to assigned sales territory

  • Have established professional relationships with local / community contacts

  • Ability to travel locally up to 100% of the time

  • Ability to work evenings and weekends when required

Preferred Qualifications:

  • Medicaid enrollment experience

  • Demonstrated knowledge of CMS marketing rules and regulations 

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Community Outreach Specialist, Scranton, Wilkes Barre Pennsylvania, PA, Marketing, Medicare, Medicaid

Job Details

  • Contest Number741724
  • Job TitleCommunity Outreach Specialist - Scranton, PA or Wilkes Barre, PA telecommute
  • Job FamilyMarketing and Advertising
  • Business SegmentCommunity and State

Job Location Information

  • Scranton, PA
    United States
    North America
  • Other LocationsWilkes-Barre, PA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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