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Conference Services Manager

Bartley, MA
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Job Details

Careers Center - Conference Services Manager

Conference Services Manager

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Relocation Type
Employment Status

Unit Description

Sodexo Corporate Services is looking for a Conference Services Manager to join our team at Sanofi Conference Center in Cambridge MA. Sanofi Conference Center is a High end conference center being introduced into a new construction, client expectations are for concierge level service.

The Conference Services Manager will be responsible for overseeing all day-to-day aspects of meeting room management including technology and catering. The Conference Services Manager ensures the event set up is accurate, oversees the booking of conference rooms, ordering needs, and must be familiar with the food offering. In addition, the Conference Service Manager follows up with the customers after the event to obtain performance feedback. This position will instill the highest level of quality and customer service in his/her team. The Conference Services Manager will have 2 Special Event Planners reporting to them.

The ideal candidate must possess strong management skills in a conference services area; strong customer relations skills with the ability to handle multiple events for executive level customers; strong written and verbal communication skills; a strong working knowledge of the conferencing industry; and attention to detail as all events have a high standard client expectation level.




Position Summary

Strength in event mgmt. skills- planning and working events/meetings, attention to detail, customer interaction/service skills

Key Duties
- Coordinate event/functions (food – event environment)
- A/V knowledge/responsibility
- Customer Services/directing operations
- Staffing

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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