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Configuration Manager - Minnetonka, MN or Telecommute

UnitedHealth Group

Minnetonka, MN
Job Code:
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Job Details

740918 Configuration Manager Minnetonka MN or Telecommute

Configuration Manager - Minnetonka, MN or Telecommute (740918)

Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)


We have an opportunity for a Configuration Manager with experience in building and configuring benefits related requirements within a business configurable system (e.g. Facets).  In this role you will be supervising the design, build, and validation of complex system configuration changes.  Duties include overseeing, troubleshooting and fixing system configuration errors, performing investigations and root cause analysis of trouble tickets, and ensuring day to day issues are identified and appropriately addressed. 


You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:

  • Configuration Design
  • Lead requirements gathering, service-oriented modeling, analysis and design activities
  • Evaluate business requirements and prepare detailed functional and technical specifications
  • Analyzes claim requirements, designs/configures claim data, configuration validation, configuration peer review
  • Communicate design to all stakeholders and varying levels of the organization
  • Present and evaluate design solutions objectively and facilitate conflict resolution
  • Define, use and communicate design patterns and best practices in service oriented analysis, design and development
  • Configuration Build & Maintenance
  • Configuration of new business within a health plan configuration system (e.g. Facets)
  • Configuration of claims data within health plan configuration system (e.g. Facets)
  • Develop detailed source-to-target data mapping and data transformation rules
  • Configuration Quality Assurance
  • Quality assurance and testing within health plan configuration system (e.g. Facets)to ensure configuration is ready for implementation
  • Collaborate with quality assurance team to ensure testing efforts align with system deliveries and business processes
  • Develop strategies to improve service development life cycle and governance processes
  • Develop and use enterprise service and data models

This role is office based in Minnetonka, MN. The role is available to telecommuters who are willing and able to travel to Minnesota for training and meetings up to 25%.

Required Qualifications:

  • 5+ years of experience working in healthcare configurable system (e.g. FACETS, PULSE, Prime, QNXT)
  • 3+ years of staff supervision with direct reports and/or process lead experience
  • 3+ years of experience identifying patterns within quantitative data, drawing conclusions and recommending solutions and approaches.  Skilled in end to end issue resolution 
  • Intermediate or greater level of proficiency with Microsoft Excel and Word
  • Ability to interact effectively with other areas of the organization 
  • Ability to manage multiple assignments while maintaining quality standards and meeting assigned deadlines
  • Ability and willingness to travel to Minnesota for training and meetings up to 25%

Preferred Qualifications:

  • Bachelor’s Degree in Business Administration or related area
  • Experience in metrics based monitoring in both individual and team performance
  • Excellent oral and written communication skills, interpersonal skills and organizational abilities are essential
  • Ability to work effectively with minor supervision
  • Claim research and analysis knowledge
  • Product & benefit analysis knowledge
  • Provider pricing analysis knowledge
  • Knowledge of data structures within a health plan configuration system (e.g. Facets)
  • Ability to clearly articulate (both verbal and written) project status and issues management

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: configuration, FACETS, Minnetonka, MN, Minnesota, work from home, telecommute, telecommuter, telecommuting, WFH, travel

Job Details

  • Contest Number740918
  • Job TitleConfiguration Manager - Minnetonka, MN or Telecommute
  • Job FamilyBusiness Operations
  • Business SegmentUHC Benefit Ops - EandI Ops

Job Location Information

  • Minnetonka, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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