Connected Car Program Manager

  • Location:
    Santa Clara, California, US
  • Area of Interest
    Project or Program Management
  • Job Type
  • Technology Interest
    Internet of Everything
  • Job Id
"What You'll Do
Cisco Jasper is seeking a talented individual to join the Connected Car team working directly with our operator partners to define the future of connected car. For this role, we are seeking an experienced multi-system Architecture Program Manager with very strong problem-solving skills, partnership and negotiation skills as well as a strong technical orientation within the SaaS and wireless networking space.  To be successful in this role, you must be an excellent communicator, have a balanced mix of technical know-how and business skills, have the ability to manage customer expectations and be able to document large scale solutions that leverage input from both internal and external cross-functional teams."

"Who You'll Work With
This is a high-profile position with direct partner interaction. In addition to being responsible for the coordination of everything in the technical solution, you'll be at the forefront of the connected car space in a high-performance organization that's changing the connected car experience. The work you do will be interesting and far-reaching and you'll have the chance to work with others who are as smart, creative, accountable, and driven as you are. This is a unique role that requires technical project management skills in combination with an understanding of wireless core network architecture and functionality. If you thrive being in the middle of the action, working in an environment where you can quickly see the real impact of your contributions, we want you to join our team. You will work with all internal teams such as Connected Car Project Management, Product Management, TAMs, Wireless Engineering & QA, Software Engineering, Finance, Operations and Support. "

"Who You Are
* Acquire a deep understanding of the Cisco Jasper platform, collaborate and drive internal and external stakeholders to consensus on overall solution design based on external and internal business and technical requirements
* Engage with Technical Account Managers, Software Engineering, Wireless Engineering, Product and Project Management teams early in the development phase to influence and craft robust solution design documents taking into account current capabilities and new requirements 
* Provide technical guidance to our Operator partners to solve customer challenges. Ability to work with broad requirements and ask the right questions to clarify
* Identify feature requests outside Cisco Jaspers current offering and engage Product Management to determine development impact and timing
* Demonstrate exceptional interpersonal, listening, and presentation skills, as well as crisp oral and written communications
* Navigate complex business and technology relationships with our Operator partners

* BS/MS in Engineering, Computer Science, or equivalent with 3-5 years of relevant technology solution experience in a multi-platform networking product
Must have the ability to create detailed technical solution documents and to convey complex scenarios to partners and internal engineers
* Prior telecom experience and wireless core network knowledge including but not limited to HLR/HSS, PGW, PCRF/OCS, MME, SGW, SMSC etc. preferred
* Experience with Experience with SOAP, API, XML and SQL
* Excellent communication skills for peer-to-peer and peer-to-leadership communicationStrong inter-personal skills
* Ability to resolve problems with little to no supervision
* Ability to thrive under pressure and function effectively in a fast-paced fluid environment, thinking creatively to quickly address changes in priorities, scope and technologies
* Travel: Typically 10%

Skills you need:
* BS/MS in Engineering, Computer Science, or equivalent with 5+ years in technical role / engineer in test in the wireless industry.
* Strong oral and written communication skills with exceptional attention to detail.
* Ability to work with broad requirements and ask the right questions to clarify 
* Ability to build relationships internally and work with cross functional teams.
* Have very strong skills in Root Cause Analysis (RCA) and problem resolution.
* Self-motivated and able to work well independently and in a team environment.
* Working knowledge of API, SOAP, XML, SQL relational databases a strong plus.
* Prior telecom experience and wireless core network knowledge including but not limited to HLR/HSS, PGW, PCRF/OCS, MME, SGW, SMSC etc. a strong plus

"Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco. "


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