Consumer Relations Coordinator
Job Title: Consumer Relations Coordinator
Location: Plano, TX
Category: Marketing / Communications
Represent Frito-Lay to all individuals via telephone calls to the toll-free 800#, emails and written correspondence regarding consumer inquiries, quality complaints, compliments or suggestions. Department is team-oriented, self-motivating and empowering. Representative must maintain 60 contacts or more per day. Position is sedentary; majority of day is spent taking calls at your desk.
- Exercise tact, patience empathy and professionalism at all times
- Ability to maintain composure when working with difficult situations
- Must be team-oriented and a strong team player
- Good problem-solving and critical thinking skills
- Punctual with excellent attendance
- Flexibility in work projects and scheduling
- Excellent diction and grammar required
- Excellent writing skills required
- Excellent typing and computer skills for on-line data entry
- 4 Year College Degree Preferred
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law (http://pep.jobs/eeo-poster) & EEO is the Law Supplement (http://pep.jobs/eeo-poster-supplement) documents by copying and pasting the appropriate URL in the address bar of your web browser.
To view our Pay Transparency Statement, please click here: Pay Transparency StatementJob Ref: 115449BR",
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