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Consumer Relations Coordinator

PepsiCo Inc.

Plano, TX
Job Code:
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Job Details

JobId: 115449BR
Job Title: Consumer Relations Coordinator
Location: Plano, TX
Category: Marketing / Communications


Represent Frito-Lay to all individuals via telephone calls to the toll-free 800#, emails and written correspondence regarding consumer inquiries, quality complaints, compliments or suggestions. Department is team-oriented, self-motivating and empowering. Representative must maintain 60 contacts or more per day. Position is sedentary; majority of day is spent taking calls at your desk.


  • Exercise tact, patience empathy and professionalism at all times
  • Ability to maintain composure when working with difficult situations
  • Must be team-oriented and a strong team player
  • Good problem-solving and critical thinking skills
  • Punctual with excellent attendance
  • Flexibility in work projects and scheduling
  • Excellent diction and grammar required
  • Excellent writing skills required
  • Excellent typing and computer skills for on-line data entry
  • 4 Year College Degree Preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law ( & EEO is the Law Supplement ( documents by copying and pasting the appropriate URL in the address bar of your web browser.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Job Ref: 115449BR",
Apply on the Company Site

Performance with Purpose

Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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