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Correspondence Clerk - Part-time

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Correspondence Clerk - Part-time

Job Code:  224834
Facility: Arbour Hospital
Location: JAMAICA PLAIN, MA US Northeast
Region: Northeast
Travel Involved: None
Job Type: Part Time
Job Level:  Student (High School)
Minimum Education Required: High School or equivalent 
Skills: Health Care -> Behavioral Health
Category: Office/Clerical
FTE: 0.5
Position Summary:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.

Arbour Hospital, a 118 bed (106 Adult/12 Adolescent) private psychiatric facility located in Boston’s Jamaica Plain neighborhood; the hospital also manages an 18 bed satellite adult psychiatric unit in Quincy.  Arbour Hospital is accredited by The Joint Commission and licensed by the MA Department of Mental Health.

Arbour Hospital is currently seeking a Correspondence Clerk. This position performs the following functions in accordance with Hospital procedures and industry standards and regulation. This is a part-time position, Tues-Fri, 11:30-4:30

1.. Screens various requests, both written and oral for appropriateness, referring non-medical record requests to the correct department in a high percentage (95%) of the time.
2. Answers appropriate stat requests for information or takes action on them within one working day of receipt.
3. Prior to release, verifies that the request is valid and does not violate any confidentiality rules, policies or laws. In order to meet the performance standard no unauthorized release is acceptable.
4. When patient information is available and authorization standards have been met will photocopy and mail the documentation within ten business days.
5. Maintains an up-to-date log of all information released.
6. Assists patients and staff by answering routine questions about confidentiality policies and requirements. Routine means ninety percent of the time. More difficult questions should be referred to your supervisor.
7. Serves as resource on medical-legal issues.
8. Files, Sorts, Scans documentation.
9. Accepts and completes special projects as requested by supervisor
10. Meets hospital attendance policy
11. Meets published standards of punctuality

The following are the job requirements for the Correspondence Clerk position:
• High School Diploma or equivalent

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