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Correspondence Representative - Rancho Cordova, CA

UnitedHealth Group

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Job Details

745398 Correspondence Representative Rancho Cordova CA

Correspondence Representative - Rancho Cordova, CA (745398)

Position Description

Position Description:
Training classes start soon? today!
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM
It's that time, isn't it? You're ready for the next step forward and an opportunity to build on your skills. And it just so happens that there's never been a better time to become a part of the team at UnitedHealthcare, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career.

Primary Responsibilities:
  • This position is a scanning position which scans documents received for 19 facilities.
  • Typical duties include review incoming correspondence, review and respond to insurance company requests which includes: itemized statements, explanation of benefits as requested by insurance companies, note and update Optum360 internal system documenting requested information, scan all correspondence received into Electronic Data Imaging system, performs other related duties as assigned.
  • You will also help field calls to back up the Customer Service Representatives, as needed.
  • This position required the utmost confidentiality as it relates to patients' medical information.
Required Qualifications:
  • High School Diploma / GED
  • Available to work 40 hours per week within the operating hours of the site (Monday - Friday between the hours of 8:00 am - 4:30 pm)
  • Basic proficiency with Windows PC applications which includes the ability to learn new and complex computer system applications
  • 1+ years of customer service experience
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: UHG, Optum, correspondence, customer service, representative, service center

Job Details

  • Contest Number745398
  • Job TitleCorrespondence Representative - Rancho Cordova, CA
  • Job FamilyCustomer Services
  • Business SegmentOptumInsight

Job Location Information

    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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