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Customer Assistant

AT&T


Location:
Orange Park, FL
Date:
02/19/2018
2018-02-192018-03-20
Job Code:
att4-7035591
Apply on the Company Site
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Job Details

Company AT&T

Job Title Customer Assistant

Jobid att4-7035591

Location: Orange Park, FL, 32065, USA

Description **This Call Center is located on Fleming Island, 2000 Town Center Blvd, Orange Park, FL 32003.**



**LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?**



A job with AT&T as a Customer Assistant can provide you with exactly that!



Start with
the paycheck: Customer Assistants start between $12 and $15.73 per
hour... then, you will have the opportunity to receive an increase after
only 6 months!



Add a full
benefits package, including medical, dental, vision, 401(k), tuition
reimbursement, paid time off, and work/life resources.



Plus a 50% off your AT&T wireless service and discounts on other AT&T products and services.



Career
possibilities are limitless with AT&T. You will have the chance to
round out your experience with training on the latest technology,
devices, and our entire lineup of products, services and promotions.



Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.



What you'll do as an AT&T Customer Assistant:



+ Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up

+ Assist customers with email, browser, and modem troubleshooting

+ Interact with other departments to resolve customer issues or provide additional services



Click here to learn more about this job from AT&T employees!



In addition to STRONG communication skills, our Customer Assistants must have:



+ Data entry and problem solving skills

+ Basic computer skills

+ Satisfactory results from a background/employment history investigation and drug screening

+ The ability to work days, evenings or night tours; overtime, weekends, holidaysand split shifts as required

+ Qualify on pre-employment screening



Study Guides for pre-employment screening _(click the links below to open the various study guides)_



+ Logi-Serve Customer Assistant Test at http://att.jobs/media/153343/L-CAT-4-.pdf

+ Customer Service Assessment at http://att.jobs/media/153292/csa.pdf



Apply on the Company Site
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