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Customer Management Manager - Albertsons/Safeway

PepsiCo Inc.

Seattle, WA
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Job Details

Auto req ID: 136871BR
External Posting Title: Customer Management Manager - Albertsons/Safeway
Job Description

As part of PepsiCos commitment to encouraging people to live healthier, we're committed to delivering products that offer more nutritional benefits while maintaining the same great taste, value and convenience that consumers love in our brands. This includes the recent establishment of North America Nutrition, a division that is charged with creating nutrition synergies within our Quaker, Tropicana, Gatorade and Naked Juice portfolios to drive continued growth.

**This is a Work From Home Position**
**Location Flexible- Portland or Seattle or surrounding areas*

The Customer Manager will be responsible for PepsiCos North American Nutrition account management responsibilities associated with Albertson's Companies Seattle Division. Overall responsibilities include direct account management, participation in annual planning, business reviews (QBP Process), reporting, and trade management and account administration. This role will also require strong project/time management skills coupled with strong interpersonal skills to handle multiple priorities and objectives aimed at meeting Albertson's Companies assigned annual growth targets.

  • Represent PepsiCo's Quaker Foods and Snacks Portfolio of Brands for Albertsons Companies in Seattle and Portland
  • Position can be located in Portland or Seattle
  • Train and support a Sales Associate in the Seattle Division
  • Build on and enhance strategic customer relationships ranging from the departments leads to the Vice Presidents of Merchandising and Operations
  • Deliver annual volume, trade spend and profit plans
  • On-going analysis and review of business trends to identify gaps to plan and execution
  • Lead Annual Operating Plan & Forecast process, collaborating with Finance, Business Units and Sales Strategy Managers
  • Maintenance of Financial Event Planners (Prosper). Leverage Excel modeling to assess financials, valuation, and alternate scenarios
  • Develop annual promotion plan while adhering to Strategic Rules of Trade (SROT) guidelines and ensure flawless execution through consistent customer engagement and buy-in
  • Make regular headquarter buyer calls, identify customer needs/priorities and creating fact-based selling presentations
  • Ensure customer maintains a strategic product mix through SKU optimization -- both new item sell-in and/or SKU reduction
  • Work closely with field retail teams to ensure strong communication & execution of programs.
  • Actively participate in customer payment processing including financial contracts, performance and collection
  • The customer manager is responsible for Quaker portfolio for three Albertsons Divisions. Seattle, Portland and the 15 store chain of Haggens.


  • Bachelors Degree required; MBA preferred
  • Minimum of 5 years of sales experience; preferably with a consumer packaged goods organization
  • A minimum of 2 years of fact-based direct selling experience
  • Previous people management experience preferred
  • Highly motivated individual with excellent communication, negotiation, influencing, and follow up skills.
  • Seasoned in conflict management.
  • Strong computer skills.
  • Solid understanding of financials including P&L impact of sales decisions.
  • Ability to work a flexible schedule including early mornings, evenings and/or weekends
  • Proven leadership capability with a track record of leading and influencing large multi-level teams.
  • Capability to excel in Sales
  • Commitment and ability to succeed within a fast paced organization.
  • Business & financial acumen.
  • Ability to travel 20% of the time
Must be authorized to work in the United States

Relocation Eligible: Not Eligible for Relocation
Job Category: Sales
Job Type: Regular

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy

Please view our Pay Transparency Statement","city":"Seattle","state":"Washington","country":"United States","country_code":"US",
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Performance with Purpose

Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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