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Customer Manager - SuperValu East

PepsiCo Inc.

Baltimore, MD
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Job Details

JobId: 129624BR
Job Title: Customer Manager - SuperValu East
Location: Baltimore, MD
Category: Sales


We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are a diverse group, spread among 200 countries and united by a shared set of values and goals.
That's why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate and never settle for second best. At PepsiCo, we're committed to performing well as individuals and in teams, to strengthen the company as a whole.
Are you hungry to be a part of the World's largest portfolio of billion dollar food and beverage brands? Then now is the time to explore the Possibilities of PepsiCo.

North America Nutrition - As part of PepsiCo's commitment to encouraging people to live healthier, we're committed to delivering products that offer more nutritional benefits while maintaining the same great taste, value and convenience that consumers love in our brands. This includes the recent establishment of North America Nutrition, a division that is charged with creating nutrition synergies within our Quaker, Tropicana, Gatorade and Naked Juice portfolios to drive continued growth.

This role will is based out of home office in the Baltimore/Washington market.

PepsiCo North American Nutrition Customer Management, Senior Account Representative, based in the Mid Atlantic Market, with responsibility for the Quaker, Tropicana and Gatorade business. The Senior Account Representative will be responsible for grocery channel account management responsibilities associated with the Supervalu East Region - Chilled Juice, KeVita, & Naked Juice and Supervalu East Retail Banners (Shopper's & Farm Fresh).

The Customer Manager will be responsible for leading the account management responsibilities associated with their retailers. Overall duties include annual planning, quarterly business reviews (QBP Process), reporting and trade management and account administration. This role will also require strong project/time management skills coupled with strong interpersonal skills to handle multiple priorities and objectives aimed at meeting the customer assigned annual growth targets.

Responsibilities Include:

  • Deliver annual customer net revenue goals
  • Lead & coordinate customer meetings
  • Manage all promotions & programs partnering with Finance & BU's. IE: customization projects
  • Lead planning internally to insure appropriate trade, volume & profit deliverable are met within the financial event planning tool
  • Manage and communicate account financials; leverage Excel modeling to assess financials, valuation, and alternate scenarios
  • Monthly & Annual Forecasting
  • ROI event analysis

Manage business reporting and tracking tools:

  • Weekly Retail Promotional Priorities
  • Monthly Business Review/Quarterly Business Planning
  • Authorized Product Lists
  • Analyze IRI & shipment data to deliver results

Customer management processes (new items, contracts, etc.):

  • PepsiCo Contracts
  • New Item Entry
  • Item UPC/Weight updates, Price Changes, etc
  • Collaboration with functional areas including finance, strategy, marketing, retail, & partner with PepsiCo on joint merchandising opportunities.
  • Leverage PowerPoint & Excel to create impactful, concise slides that communicate business results & recommendations

Education and Certifications:

  • Bachelor's degree required; MBA preferred

Work Experience:

  • Minimum of 5 years of sales & customer management; experience with a consumer packaged goods organization preferred
  • Solid command of financials including P&L impact of sales decisions
  • Focused leader with the ability to effectively achieve goals in a matrixed organization
  • Retail and Category Management experience preferred
  • Previous people management experience preferred

Skills and Capabilities:

  • Highly motivated individual with excellent communication, negotiation, influencing, time management and follow up skills
  • Strong PC skills including Microsoft Excel, Word, and PowerPoint
  • Solid understanding of financials including P&L impact of sales decisions


  • Must be willing and able to travel up to 15% of the time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law ( & EEO is the Law Supplement ( documents by copying and pasting the appropriate URL in the address bar of your web browser.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Job Ref: 129624BR",
Apply on the Company Site

Performance with Purpose

Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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