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CUSTOMER SERVICE REP - ED - (244146)

Universal Health Services


Location:
DENISON, TX
Date:
11/16/2017
2017-11-162017-12-15
Job Code:
4532
Universal Health Services
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Job Details

Deltek Talent Management - CUSTOMER SERVICE REP - ED - (244146)

Job Details


CUSTOMER SERVICE REP - ED - (244146)

Facility Name
Texoma Medical Center
Location
DENISON, TX 75020 US (Primary)
Career Area
Professional
Category
Support Staff
Job Description

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion. Texoma Medical Center, a 351-bed healthcare system has been providing quality health care to the residents of North Texas and Southern Oklahoma since 1965. Our main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth area and just south of the Texas/Oklahoma border. In addition, we have numerous facilities in locations throughout the Texoma region. Since 1965, TMC has forged a special relationship with the people of North Texas and Southern Oklahoma. Texoma residents have come to depend on TMC to meet a spectrum of physical, mental and spiritual needs. TMC has responded with unique services to provide the kind of sophisticated, experienced care that was once was available only in major metropolitan areas. We offer major specialty services including open heart surgery and neurosurgery. Advanced resources such as certified trauma care support TMC's role as a regional specialty center.

Position Summary: Provides communication and amenities to the patients, family members, and visitors in the Emergency Department. Is an advocate/liaison between the patient’s family and clinical staff in providing updated information to the patient’s family or representative. Position actively supports the customer service excellence standards through modeling of appropriate behavior and by providing a work environment conducive to attaining these goals.

Job Requirements

Reading and numerical competency. Current CPR. Must have excellent verbal communication and customer service skills. Experience in a healthcare envi

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