Sign In
 [New User? Sign Up]
Mobile Version


Universal Health Services

Job Code:
Universal Health Services
Apply on the Company Site
  • Save Ad
  • Email Friend
  • Print

Job Details

Deltek Talent Management - CUSTOMER SERVICE REPRESENTATIVE - (23458)

Job Details


Facility Name
Independence Shared Services
TREDYFFRIN, PA 19087 US (Primary)
Career Area
Customer Service
Job Description

Independence Physician Management is seeking a dynamic and talented Direct Doctors Representative.

The Direct Doctors Representative provides accurate and efficient Physician Referral services for UHS acute care hospitals including, but not limited to: providing general information, class registration, and client assistance; and facilitating appointments with physicians that will in turn generate revenue for the hospitals. Practices the standards of the UHS Service Excellence program in all job related functions.  The hours for this position are 9:30 am-6pm.

Key Responsibilities include:

  • Upholds the standards of the UHS Service Excellence program. Meets performance targets for accuracy, speed, efficiency and call handling.  Maintains confidentiality of all interactions.
  • Maintains accurate records within a shared database.
  • Processes inbound Physician Referral Calls. Assists callers by helping to match them with doctors and facilitates scheduling appointments.
  • Processes inbound calls for registration in hospital seminars, screenings and education classes.
  • Processes digital requests for physician referrals.
  • Interacts appropriately with physician’s office staff.
  • Collects and accurately documents caller demographics.
  • Contributes to team goals and achieves individual goals.
Job Requirements

Customer Service Experience
• Basic Typing and Computer Skills
• Phone Etiquette
• Knowledge of Internet
• Good communication skills verbal and written
• Medical Terminology a plus
• Strong desire to work within a team structure


If you meet the above requirements and are looking for a rewarding career, please take a moment to share your background with us by applying online. UHS offers competitive compensation commensurate with experience and benefits programs including medical, dental, life insurance and 401k.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

Apply on the Company Site
Back to search results
Powered ByLogo

Browse Jobs by Category

Featured Jobs[ View All ]

Featured Employers [ View All ]